零售业变革性技术的融合 [THR3893].pdf

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1、Convergence of Transformative Technologies in RetailTechnologies Reshaping Retail OperationsHow smart can Retail get?23Global IT spending in Retail expected to grow at 6.9%CAGR and be valued at$283.8 Billion by 2029AI spend is projected to reach$164.74 billion by 2030,growing at a CAGR of 32%Gen-AI

2、Market AdoptionCAGR39.6%GenAI could unlock financial value in the range of$240B to$390BSources:Gartner,MaretsandMarkets,The Business Research Company,Growth Market ReportsAugmented Reality(AR)CAGR41.7%Customer Engagement20%IKEAs AR app helps customers visualize furniture,increasing conversion rates

3、by 25%.Robotics and AV36.5%Fulfilment Operational Costs60%Walmart tests autonomous delivery vehicles,reducing last-mile delivery costs by 30%.Digital TwinsZara uses digital twins to simulate store layouts,increasing sales floor efficiency by 18%$1.1B$4.2B202420252026202720282029CAGRCAGR33.8%Product

4、Development50%34Operational Excellence&EfficiencyMake smarter decisions,unlock new revenue streams,and stay ahead of the competitionEnhancedCustomer ExperienceDelivering seamless and personalized shopping journeys across all channels and building strong brand loyaltyIntelligence for Strategic Growth

5、Prepare for a future where businesses operate more autonomously and are better equipped to handle disruptionAutonomous Resilient Business Models Drive down costs,overcome labor challenges,and create more agile and scalable operations.Retailers are focusing on 4 broad themes to gain advantage45Enhanc

6、ed Customer ExperienceAutonomous Resilient Business ModelsIntelligence for Strategic GrowthOperational Excellence&EfficiencyImmersive Experiences(AR)Virtual Try-onsProduct VisualizationInteractive Shopping SpacesHyper personalization(AI)ClientelingMarketingCustomer Engagement(AI)ChatbotsAutomate and