利用人工智能交付成果：Oracle 的成熟路线图和实际应用案例 [LRN4080].pdf

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1、1Company Confidential Capgemini 2025.All rights reserved|Experimentation is over.Its time to unlock your full potential with AI.Delivering Delivering Results with AI:Results with AI:Proven roadmaps Proven roadmaps and Realand Real-World World use cases with use cases with OracleOracleCapgemini Oracl

2、e AI World 2025|EPRC UK|October 2025Company Confidential Capgemini 2024.All rights reserved|2SpeakersEmail:Contact Number:+44-782 503 4344Emma HorrocksSolution Architect UK Head of Oracle SCM&CX UK Analytics and Innovation Director Abi Giles-HaighEmail:abi.giles-Contact Number:+44-796 040 1963Email:

3、Contact Number:+44-737 538 8911Amy Simpson-GrangeUK Head of Oracle TechnologyPlaytime is over Unleash your full potential with AI Agents&Gen AI now(1)Capgemini Research Institute(2024)Link82%of organizations 82%of organizations plan to plan to integrate integrate AI agents AI agents within the next

4、within the next one to three yearsone to three years(1)(1)Capgemini Oracle AI World 2025|EPRC UK|October 2025Company Confidential Capgemini 2024.All rights reserved|4Ideas in,Outcomes delivered Unified by Data&AIStart with Customer outcomes:Capture ideas and desired impacts,define measurable success

5、 metrics and guardrailsUnify the data&Establish a trusted foundation:Integrate sources;resolve identities;enforce quality and governance.Metadata/catalog,lineage,access controls,and privacy-by-design make data and prompts safe and reusableEngineer features&Context:build real-time pipelines,vectorise

6、 key assets and enable RAG so AI has current,relevant contextBuild AI capabilities:develop GenAI copilots and agentic workflows that can plan,call tools/APIs,and automate multi-step processesOperationalise responsibly:apply guardrails,policy checks,and human-in-the-loop review;test with A/B and cana