Servicenow：2025 AI转型时代的HR角色：从人力资源到首席AI赋能官报告（英文版）-三个皮匠报告

1、HRs Role in AITransformationA playbook for HR leadersIntroductionAuthors and contributing expertsThe why:Unleashing a human renaissanceThe how:The three-point plan1.Reimagine an AI-powered HR function2.Enable AI in HR and across the organization3.Transform the workforceThe what:AI in action,deliveri

2、ng valueWhats next:Big bets to take into the futureConclusionTable ofContents2Introduction3My expanded role reflects a simple truth:AI transformation is a human endeavor.With the strong HR foundation of workforce planning,analytics,and leadership development,we are weaving AI learning,upskilling,beh

3、aviors,and hands-on experience into the fabric of every workflow,role,and function.We are puttingAI to work for people.This moment demands empowering every employee with the skills and confidence to leverage AI in ways that drive innovation,efficiency,and impact.And since speed is critical in the ag

4、e of AI,we need to be agile in HR,iterating quicklyon our strategies and products.We want to build a future in which technologyand talent are not just aligned,but unstoppable together.The future of work isnt just happening to us.We are preparing our people to shape it.IntroductionThe artificial inte

5、lligence(AI)revolution isnt just a technological shift;its a human shiftBusiness is always changing,driven by new technology,shifting markets,and geopolitics.Companies thrive when they lean into change and use itto spark new ideas,new ways of working,and better ways to grow.I believe the advancement

6、 of AI is the most transformative workforce changein recent history.And the true power of AI lies not only in the systems we build,but in the skills,creativity,and adaptability of our people.To fully unlock AIs potential,we must do more than deploy new tools.We must reimaginehow we work,learn,grow,a

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