伯班克水电公司：拥抱公众服务公共事业.pdf

1、WATER AND POWERBurbank Water and Power:Embracing the Public in Public UtilitiesCMUA Annual ConferenceApril 7,2025Mandip Kaur SamraGeneral Manager BWP The General Managers VisionThe General Managers Vision Transparency in governanceTransparency in governance Communicate effectivelyCommunicate effecti

2、vely Bringing humanity to the roleBringing humanity to the role Innovation and partnershipsInnovation and partnerships Maximizing funding opportunities Meeting compliance requirementsTransparency in GovernanceTransparency in Governance Workshops for budget/rates Rates go to City Council on 5/6/25 an

3、d 6/3/25 Will hold 3 workshops prior to city council Keeping Current with the Community GM Events(total of 5 held so far)5-15 members of the public come Discussion topics include rates,programs,etc.Transparency in GovernanceTransparency in Governance All hands meetings with BWP team 2 meetings so fa

4、r Focus on updates and to hear from team Provide a BWP 101 for BWP team Opportunity for BWP team members to meet each other and build partnershipsTransparency in GovernanceTransparency in Governance Key account meetings(2 so far)With top 25 customers 50+attendees to each meeting Individual meetings

5、with BWP team Met with over 150 BWP team membersCommunicate effectivelyCommunicate effectively Developed a video on“who is BWP?”Communicate effectivelyCommunicate effectively Op ed-articles Response to windstorm Power Resources 101 Magnolia Power Project Rates 101Communicate effectivelyCommunicate e

6、ffectively Post on Linkedin often Represent BWP at local,state and national conferences Highlight projects Find partnerships Find funding opportunities Share lessons learnedCommunicate effectivelyCommunicate effectively Bi-weekly emails Pro