中国电信China Telecom Corp Ltd (CHA) 2021年CSR报告「NYSE」.pdf

1、CONTENTS2CHAIRMAN S STATEMENT5ABOUT CHINA TELECOM5Company Profile5Company Strategy6Executive Directors and Management of the Company7Shareholding Structure7Organisational Structure8THE STATEMENT OF THE BOARD OF DIRECTORS60RESPONSIBILITY MANAGEMENT62Management Structure63Reporting Scope63Reporting Pr

2、inciples63Communications with Stakeholders66Analysis of Material Issues68TABLE OF THE INDICATORS74INDEPENDENT PRACTITIONER S ASSURANCE REPORT77INDEX36REFINING ACTIONS TO PROMOTE GREEN DEVELOPMENT ON ALL FRONTS38Practicing Green Operation42Empowering Green Development43Addressing and Mitigating Clima

3、te Change44Promoting Responsible Supply Chain20OPTIMISING SERVICES AND CREATING A BETTER LIFE TOGETHER22Enjoying Digital Life25Empowering Digital Transformation29Supporting Rural Revitalisation31Providing Heartfelt Services to Customers34Promoting Social Welfare10REINFORCING INNOVATION TO CONSOLIDAT

4、E THE BASE OF THE DIGITAL ECONOMY12Accelerating the Construction of New Infrastructure15Maintaining Network and Information Security17Strengthening Sci-Tech Innovation46DEEPENING REFORM AND ENHANCING CORPORATE GOVERNANCE CAPABILITY48Motivating Vitality Through Reform50Caring for Employees57Strengthe

5、ning Compliance ManagementCHAIRMANS STATEMENT2China Telecom Corporation LimitedIn 2021,the great changes of the world unseen in a century have accelerated its evolution,while the new round of technological revolution and industrial transformation sped up its development.Meanwhile,the wave of digital

6、isation has swept the world and the Covid-19 Epidemic has further expedited the process of these changes in trend.The new generation information and communications technologies have been increasingly permeated into all parts and the whole process of the economy and society,ushering the society towar