Crisis Text Line 的数据平台如何支持心理健康.pdf

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1、2024 Databricks Inc.All rights reservedHOW CRISIS TEXT LINESDATA PLATFORM SUPPORTS MENTAL HEALTHKristi Lui&Ankit GuptaKristi Lui&Ankit GuptaJune 2024June 202412024 Databricks Inc.All rights reserved2Speakers:Ankit GuptaStaff Data EngineerKristi LuiPrincipal Product Manager2024 Databricks Inc.All rig

2、hts reserved3What is Crisis Text Line?2024 Databricks Inc.All rights reserved4Crisis Text Line(and the technology that powers us)delivers unprecedented efficacy and efficiency to address the global mental health crisis.2024 Databricks Inc.All rights reserved5 5WHAT IS CRISIS CARE TECHNOLOGY?Voluntee

3、r Lifecycle Data EcosystemConversation PlatformLearning PlatformVolunteer Ecosystem2024 Databricks Inc.All rights reserved6DATA ECOSYSTEMCRISIS CARE INNOVATION MARKETPLACEMODELS FROM RESEARCHERSGLOBALAFFILIATE MODELSMODELS FROM CRISIS TEXT LINEANONYMIZEDDATAGLOBALIMPACTImpact real people in real-tim

4、e via global platform and affiliatesImpact mental health research and clinical care via academia and policy2024 Databricks Inc.All rights reserved7DATA DESIGNRESPONDERSUPERVISORTEXTERWEBCHATWHATSAPPCONVERSATION PLATFORMDATA ECOSYSTEMANONYMIZED DATAMODEL TRAININGML MODELSOPERATIONAL DATAOBSERVABILITY

5、&MONITORINGDATA ANALYTICS&DASHBOARDSADMINISTRATORCOACHSUPERVISORANALYSTRESEARCH&DEVELOPMENTANONYMIZER2024 Databricks Inc.All rights reservedTexter,conversation,&survey dataResponder and staff dataContent&Resource dataOperational data,including monitoring and logsData Pipelines to access the dataHow

6、do we accomplish this?New and modern technology stackFederated datastores without synchronization and duplicationDedicated data stackClear separation between operational and analytics data8This new data platform focuses on centralizing and securing:2024 Databricks Inc.All rights reserved9Data Storag