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基于业务架构的路线图规划.pdf

上传人: 茫然 编号:731394 2025-07-14 24页 6.53MB

1、Business Architecture based roadmap planning SalesforceRajasekar Thangaraj21st Mar 2024 Thank youPresenter(67%Participation rate based on invites)21 years in consulting helping clients with their business strategies and digital transformation programs.MBA in Systems Certified Business Architecture(C

2、BA)TOGAF EA Foundation&Practitioner Certified Certified Product Owner(CPO)Leading SAFePMP Project Management ProfessionalRaj ThangarajSenior Business AContentSalesforce Overview and Problem Statement Roadmap Planning approachRoadmap Planning MethodologyCapability based Strategic PlanningSalesforce I

3、ntroductionCompany ProfileFounded in 1999,Headquartered in San Francisco,USCelebrated 25th Anniversary on March 8thOperates in more than 60 cities around the world Serves millions of customers in nearly every country 70,000 employees and has been regularly featured in Fortunes 100 Best Companies to

4、work for What is Salesforce?We make cloud-based software designed to help businesses connect to their customers in a whole new way,so they can find more prospects,close more deals,and wow customers with amazing serviceWhat Does Salesforce Do?Customer 360Salesforce helps teams work better togetherImp

5、roves team communications and productivityProblem StatementWHAT?Blazing its trail since 1999 via organic and targeted acquisition Portfolio-Project prioritization not aligned with Strategic direction and Strategic capabilities WHY?Address and mature internal practices to drive tighter strategic alig

6、nment across business and BT stakeholdersStrategy and execution are aligned with Business capabilitiesGoal is to ensure Capability based multi year roadmaps are available for all Business groups WHO?Business Architecture team Establish the Business Architecture community within Salesforce and Drive

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本文主要内容是关于Salesforce的业务架构规划之路。以下是关键点: 1. **业务架构师Raj Thangaraj的经验和资质**:拥有21年咨询经验,专注于帮助企业战略和数字化转型,持有多个专业认证。 2. **Salesforce概述**:成立于1999年,提供云基础软件,帮助企业发展客户关系,服务全球数百万客户。 3. **问题陈述**:Salesforce在项目优先级与战略方向、战略能力对齐方面存在问题。 4. **架构之旅**:从2019年开始发展业务能力模型,用于战略规划和投资价值体现。 5. **路线图规划方法**:通过业务架构连接战略与执行,涉及愿景、现状、未来状态、战略道路与价值主张等。 6. **能力为基础的战略规划**:利用能力模型和差距分析指导战略执行,提供企业级视图,支持投资组合管理和并购规划。 7. **关键数据**:70,000名员工,被《财富》评为最佳工作场所之一;业务能力规划涉及多个领域,如数据集成、流程标准化等。 8. **经验教训**:强调前期确定利益相关者、制定活动手册的重要性,以及执行能力规划时灵活性和高管支持的重要性。 以上内容提炼了文章的核心要点和数据,简洁地概括了全文主要内容。
"Salesforce战略路线图怎么做?" "如何用业务能力规划未来?" "Salesforce的业务架构之旅有哪些经验教训?"
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