采用以结果为导向、基于能力的方法来改进规划.pdf

1、1Using an OutcomeUsing an Outcome-Led,CapabilityLed,Capability-Based Approach to Improve Based Approach to Improve PlanningPlanningBenjamin SenecalBenjamin SenecalDirector,Business ArchitectureDirector,Business ArchitectureUSAA Federal Savings BankUSAA Federal Savings Bank2024 Business Architecture

2、Innovation 2024 Business Architecture Innovation SummitSummitMarch 20,2024Albert Ruiz,III,USAAAlbert Ruiz,III,USAASenior Business ArchitectSenior Business ArchitectUSAA Federal Savings BankUSAA Federal Savings Bank2Agenda Part 1-Current Problems and Challenges in Investment Planning Why They Occur W

3、here Architecture Should be Engaged Being Business Outcome Focused Part 2-Using a Business Architecture Approach Strategy Mapping Strategic Impact Analysis Value Stream Mapping Business Capabilities Value Stream to Capability Cross-Mapping3Problem StatementCoupled with an inability to act in a coord

4、inated fashionwith a common set of objectivesacross multiple business unitstowards a common goal and integrated solution.This has led to fragmented and disparate business and technology solutions that are complex and costly to support.Too often initiative planning is IT-centric,siloed,and does not s

5、ufficiently account for business-side changes.But by providing a holistic and integrated view of how strategic outcomes are planned,this will:Improve the value proposition to customersBetter align funding to strategic initiativesSolidly link strategic goals to initiativesSeamlessly pivot collective

6、efforts to changing strategic objectives4Why Does it Occur?Opportunities in the Value Delivery SystemPlanning is fragmented and siloedBusiness Sponsors come with a solution in mind and directly engage ITArchitects are not engaged at the right level in the processLack of understanding of how solution