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搭建跨越业务和 IT 鸿沟的桥梁.pdf

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1、1LOGOMarch 2024Building a Bridge Across the Business and IT ChasmStacia Geib,Sr ManagerJo Gilmore,Sr ManagerStrategy Alignment&ArchitectureNOTICE:PROPRIETARY AND CONFIDENTIALThis material is proprietary to and contains trade secrets and information which is solely the property of Centric Consulting,

2、LLC.It is solely for the Clients internal use and shall not be used,reproduced,copied,disclosed,transmitted,in whole or in part,without the express consent of Centric Consulting,LLC.2023 Centric Consulting,LLC.All rights reserved.2IntroductionsStacia GeibSr ManagerStrategy Alignment and Architecture

3、Jo GSr Manager/Capability LeadStrategy Alignment and A33Why are we here?We are all,to an extent,tech companies today,so when the business and IT organizations are misaligned,resulting gaps can be devastating to strategy execution.We have seen how business architecture can help companies bridge the c

4、hasm in strategic alignment to drive better execution.4A major pain point across industries and clientsImpacts companies progress toward solving complex problems that move their company forwardThe divide growsWork suffersWasted timeSlow progress“As a CIO,my team and I keep trying to translate the be

5、nefits of our technology to our business partners,but there is still a ways to go.”“As a business leader(COO,CMO,CSO,CFO,etc.),I know technology and data will enable my teams desired outcomes,but we struggle to execute.”5In one word,share impacts of communication chasms in your companyQuick pollSCAN

6、 HEREC 2023 Centric Consulting LLC.All Rights Reserved.6EXTERNAL DRIVERSINTERNAL DRIVERS Shifts in customer expectation Speed of change overall Globalization Technology innovation Competitor pressure Organization structures and silos Competing objectives Ineffective communication Legacy operating mo

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本文主要讨论了企业中业务与IT之间的战略执行差距问题,并提出业务架构(Business Architecture)作为一种解决方案。关键点如下: 1. 业务与IT组织之间的不协调可能导致战略执行上的严重问题。 2. 各行业普遍面临因沟通隔阂导致的进展缓慢、效率低下等问题。 3. 外部和内部因素(如客户期望变化、技术革新、组织结构等)加剧了这种复杂性。 4. 业务架构提供了一种通用语言,帮助组织跨越执行上的鸿沟,包括价值流、能力、信息和组织结构等核心领域。 5. 成功的桥梁建设依赖于不同思维风格的欣赏和有效沟通。 6. 通过案例“啊哈时刻”,展示了业务架构如何帮助客户理解战略意图、价值流和能力映射,以及操作模型的改进。 7. 文章强调了团队协作、设计并测试桥梁的重要性,以改善战略执行的“混乱中期”。 核心数据引用: - “80-20规则”:大多数人(大于75%)偏好逻辑和结构,而创造性思维较少(小于25%)。 - “起初我对这种看法持保留态度,但现在我看到了所有这些部分是如何结合在一起的。” 总结强调了通过认识和测试不同观点之间的桥梁,来克服执行差异的重要性。
"如何桥接业务与技术鸿沟?" "不同思维风格如何促进协作?" "战略意图如何转化为客户成果?"
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