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1、Weighing options:Making the right call oninternal vs external software solutionsNavigating your software strategy for successPresenterHani ArabMay 2025The software solution dilemma(*Forrester,2025)*67%The right call is yours to make“IT DEPENDS”Exploring the landscape12Internal solutions3External sol
2、utions4Finding your pathUnderstanding the landscapefull ownershipcustom-madeIn-house(DIY)Configurable platformsCOTSThird-party vendorsSaaSIntegrated ecosystemsModular Designmicro-ServicesAPI-first3000+1000+10K+4000+Illustrative examples:Facility Services3000+1000+10K+4000+Illustrative examples:Facil
3、ity ServicesLow room for errorLow barrier to entryHigh complianceLOW MARGINSHigh activity levelDiverse work activitiesNuanced service deliveryHIGH VOLUMEQUALITYUTILITYIllustrative examples:Construction750+25+450+100+Illustrative examples:Construction750+25+450+100+Activity RatesOverhaul RatesPRODUCT
4、IVITYPlant HireLabour HireCOST CAPTUREInternal Vs External solutions:BenefitsTrade-offs&Internal solutions:BenefitsControlIntellectual propertyIntegrationData sovereigntyCost savingsStrengthen capabilityInternal solutions:Trade-offsUpfront investmentTalentTime-to-marketObsolescence Development risks
5、Tunnel visionExternal solutions:BenefitsExpertiseTime-to-valueAgilityReduced upfront costsRisk mitigationContinuous innovationExternal solutions:Trade-offsLess control Vendor dependencyData security Integration complexitiesPotential misalignmentMaking the right callStrategic goalsResourcesRisk appet
6、iteLong-term visionRise of HybridBlending strengths Core IP in-houseNon-core use SaaSRight balanceGuiding your software decisionStrategic imperativeCost&resourcesExpertise&capabilitiesScalability&future-proofingRisk&governanceSpeed&agilityT