1、1542 Its Knowledge Workers All Over Again!IBM TechXchange 2025Eric WalkPrincipal,Data and AI Strategy2The copilot world has been kind of a hit-and-miss world This is the third wave of AI.Its agents.We are all going to be using agentsMark Benioff,CEO Salesforce3Remember Knowledge Workers?4Head In The
2、 SandWe do not yet know enough about GenAI and are hesitant to adopt it across the organization.Basic ExperimentationWe are piloting a few out-of-the-box commercial GenAI tools and/or have a few proofs of concept,but we dont yet have targeted use cases in production.All In on AIGenAI is an integral
3、part of our strategy,demonstrates regular business value,and new use cases are deployed to production responsibly and efficiently.Focused InnovationWe have a handful of GenAI deployments in production and continue to innovate for new forms of business value.52%37%8%3%Source:Perficient GenAI Study,De
4、cember 2024;BCG Global Executive Survey 2023Enterprises are AdoptingAI TRENDSSurvey results show an impressive investment in organizational adoption of Generative AI technologiesDec 202324%22%28%26%Dec 20245What,if anything,is preventing you from using GenAI tools to be more efficient and effective
5、at work?*if they picked nothing,they could not select other categories399Nothing,I have the tools I need and use them160I dont have access to any tools182The tools I have arent designed for my use case134150I dont feelcomfortable usingthe tools becauseI dont know how157I dont feel comfortable using
6、the tools because of privacy concerns141120108I dont feel comfortable using the tools because of intellectual property concernsIve tried to use a Generative AI Tool,but I couldnt get it to produce the output I neededIve tried to use a Generative AI Tool,but the quality of the output was poorIve trie