2471 - 利用 Watsonx Orchestrate 提升流程效率：从任务到成果.pdf

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1、IBM TechXchange|2025 IBM Corporation1#IBMTechXchangeTechnology Breakout 2471IBM TechXchange 2025 conference watsonx Orchestratefor Process EfficiencyAgenda010203040506IntroductionPartnership OverviewOrchestrate OverviewIntegration with Internal ProcessesBenefits AchievedClosing RemarksIBM TechXchang

2、e|2025 IBM CorporationBorn Digital.Born Agile.IBM TechXchange|2025 IBM Corporation3The ChallengeAs part of implementing gen AI based capability,the Internal HR processes required agentic autonomous workflows.Regular RPA although helped accelerate some processes,it is not enough to take complex decis

3、ions as part of the workflowsIBM partnershipIn consultation with IBM,Infosys saw an opportunity to enhance their employee experience and give productivity a boostIBM ran a proof of concept(POC)with Infosys for two months to build a overall Agentic AI IT and HR process systems powered by watsonx orch

4、estrate.SolutionWith watsonx.ai on IBM Cloud,Infosys was able to get enhanced workflow automation and intelligent decision makingThe Agentic workflows have been used by the human agents to accelerate the employee experience and give the teams a chance to focus on improving productivityIBM TechXchang

5、e|2025 IBM Corporation4IBM+Infosys collaborationIBM TechXchange|2025 IBM Corporation5What are the goals we have achieved togetherWhat are the goals we have achieved togetherBuilt an AIMS System that validates every GenAI Built an AIMS System that validates every GenAI usecaseusecase with all the req

6、uired compliance BUs like with all the required compliance BUs like Legal,DPO,RAI Legal,DPO,RAI etcetcKey Initiatives over the last few yearsKey Initiatives over the last few yearsTo run a fully governed agentic workflow automation center with capabilities lasting across various industries and domai