1238 - 从人身回路到人身循环.pdf

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1、1238 From human in the loop to human on the loopOctober 8,2025Chris BackhouseIBMJames TaylorBlue PolarisDoes something look different?About Blue PolarisHelping IBM customers succeed for over a decadeAutomation for all company sizes to improve their core business operationsTailored automation solutio

2、ns combining ML,AI Assistants,and Agentic AIFocus on enablement,operationalization,and continuous improvement Onshore,nearshore,and offshore delivery Managed services and hosting support Experience across all industries and trusted by Fortune 100&Global 500 companiesMore value from DataOperational S

3、uccess With AIPractical,Understandable,and Quantifiable AI Capabilities from Blue PolarisImprove WorkflowImprove Decision-makingImprove Interaction Internal and External Agents Multi-Channel(Teams,Slack,SMS,etc.)Create Processes from SOPs,Manuals,ImagesSummarize and Prioritize TasksIntelligent Docum

4、ent ProcessingProactive Notifications and NudgesAutomatic Document CreationCreate Decisions from Policies and CodeDecision ExplainerAgentic AI OrchestrationAI/ML-Driven Process ImprovementModel Training and TuningOperational DashboardsData and AI GovernanceAI/ML-Driven Decision ImprovementAI-Augment

5、ed DecisionsAgenda1Lets Talk About Decisions2Human in the Loop and why it wont work3Alternatives that do work4How to succeedLets talk about DecisionsOrganizations make many decisionsOrganizations make many decisions,and it can be helpful to categorize themStrategic decisions one off decisions,often

6、significant executive decisions like which countries to do business in or whether to kill a product.Tactical decisions more repetitive,run the business decisions that have a structure and repeat(though perhaps not all that often).Generally,about a set of customers or transactions like when to tighte