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询问、接收、重复:利用通用人工智能转变知识管理.pdf

上传人: 淘*** 编号:709910 2025-05-18 20页 1.83MB

1、 Infosys Consulting 2025April 2025Harnessing Gen AI to Transform Knowledge ManagementRamakrishna Manne Partner Business ConsultingSachin PadhyePartner Business ConsultingAsk,Receive,Repeat Infosys Consulting 2025ImpactAGENDAAGENDAHow?LearningsWhat?DemoWhy?Infosys Consulting 2025The Why!:High Intelle

2、ctual Capital Opportunity Cost With over two decades of knowledge accumulated through various sources,Infosys Consulting knowledge database was spread across various SharePoint sites,Personal OneDrive accounts and Teams sites,making it difficult to access information quickly and draw meaningful insi

3、ghts from the available contentPoint of ViewsProposals/RFI/RFPCase StudiesInternal Research/Thought LeadershipRight information,at the right time,right place,and in the right context is critical for business success.Organization built on Tribal Knowledge If you dont know who to contact,you could be

4、missing out helpful resources Infosys Consulting 2025The Why!:Enhance Cross-practice CollaborationCMECommunications Media and EntertainmentSUREServices,Utilities,Resources,EnergyMFGManufacturingHLSHealth and Life SciencesFSIFinancial Services and InsuranceCRLConsumer,Retail and LogisticsAIXArtificia

5、l Intelligence and ExperienceWTWorkforce TransformationTTTechnology TransformationDPDigital PlatformsVerticalsHorizontalsCMTCRLFSIHLSMFGSUREAIXDPTTWT Infosys Consulting 2025The Why!:Nature of Consulting WorkShort Engagements01Standard consulting engagements run 3 monthsSome discovery engagements cou

6、ld be as short as 4 weeks02Repeatable ProjectsShort engagements can be repeatableFor example,Infosys may perform vendor assessment for a new software at multiple clients03Deliverables are ArtifactsDeliverables for projects could be PPT,XL spreadsheets,or PDFsSignificant time&effort spent building ea

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本文介绍了Infosys公司如何利用生成式人工智能(Gen AI)来转型知识管理。Infosys Consulting的知识数据库曾分散在多个平台,难以访问和利用。文章强调了在咨询工作中,及时获取正确信息的重要性。通过采用AI驱动的工具,Infosys旨在提高知识管理的效率,促进跨实践协作,并减少在制作项目交付物上的时间和成本。数据显示,采用AI工具的企业比例预计将逐年增长。Infosys的AI优先方法论结合了大规模云平台和先进的自然语言处理技术,以实现知识管理平台的高效运作。文章还概述了Infosys推出的Navi Insights工具,并分享了实施AI驱动知识管理的关键步骤和挑战。
如何利用AI驱动的工具提高企业知识管理效率? Infosys的AI优先策略如何推动业务增长和创新? 大型企业如何构建统一的智能知识平台以促进跨部门协作?
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