传递火炬：获取和传递知识的7个步骤.pdf

1、Tamara VilesAdrian VillarrealApril 10,2025Passing the Torch:A 7-Step Process to Capture and Transfer Knowledge2Who We AreConnect with us on LinkedIn!Tamara VilesProgram Manager Knowledge Management TechnipFMCTamara.VilesTechnipFMC.comtamarahouAdrian.VillarrealTechnipFMC.comadrian_villarrAdrian Villa

2、rrealProgram ManagerKnowledge ManagementTechnipFMC3The Learning OrganizationTechnipFMC at a GlanceWe are a global leader in the energy industry;delivering projects,products,technologies and services 2 segments21,000+Employees1 Stock exchange listing38Countries$9.1bnFull year revenue(2024)SurfaceSubs

3、ea16Vessels117Nationalities4AgendaTake 5 Moment:Knowledge Transfer is Inherent to Knowledge Sharing7-Step Knowledge Transfer ProcessKey Takeaways and Discussion5Take 5:Knowledge Transfer is Inherent to Knowledge Sharing6Take 5:Knowledge Transfer is Inherent to Knowledge SharingKnowledge TransferKnow

4、ledge Sharing Cultivating a culture of knowledge sharing reduces the criticality of formal knowledge elicitation projects.=77-Step Knowledge Transfer Process7-Step Knowledge Transfer ProcessDevelop the Project Plan1Scope,schedule,subject,roles,expectations and responsibilitiesConduct Interviews2Surv

5、eys and focus groups to define frequently needed knowledge Do Risk Assessment3Assess the uniqueness of knowledge and impact of its lossMap Knowledge4Define the context,owner,purpose,description of the critical knowledgeCreate Knowledge Transfer Plan5Develop tactics so knowledge is shared to target a

6、udienceDeploy Knowledge Transfer Plan6Deploy plan,create knowledge assets and promote to target audienceNextpertThe experts successorHiPoRising talent3-6 months with 2-4 peopleCloseout and Celebrate7Commit Resources09ExpertKnowledge Transfer Process:Key RolesThe focus of the project and the employee