思科 DNA 中心和 ITSM 工作流程：CMDB、事件管理和 SWIM.pdf

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1、#CiscoLive#CiscoLiveGabi Zapodeanu,Technical Marketing EngineerzapodeanuBRKOPS-2032CMDB,Incident Management and Software Image Management3 Cisco DNA Center and ITSM Workflows: https:/YouT 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveEnter your personal notes hereCisco W

2、ebex App Questions?Use Cisco Webex App to chat with the speaker after the sessionFind this session in the Cisco Live Mobile AppClick“Join the Discussion”Install the Webex App or go directly to the Webex spaceEnter messages/questions in the Webex spaceHowWebex spaces will be moderated by the speaker

3、until June 9,2023.12343https:/ 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicBRKOPS-20323 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLive4Cisco DNA Center ITSM Integration SessionsBRKOPS-2032BRKOPSBRKOPS-20322032Cisco DNA Center and ITSM Workflows:CMDB,

4、Incident Management and Software Image ManagementBRKOPSBRKOPS-24712471Custom Workflows for the Cisco DNA Center Integration with ServiceNowJune 6,2:30 3:30 PMLower Level,Tradewinds ABCAgenda 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicCisco DNA Center Platform OverviewITSM(Servi

5、ceNow)IntegrationConfiguration Management Database SynchronizationNetwork Issue Monitor and EnrichmentAutomation Events-Software Image ManagementSummaryBRKOPS-20325Agenda 2023 Cisco and/or its affiliates.All rights reserved.Cisco PublicCisco DNA Center Platform OverviewITSM(ServiceNow)IntegrationCon

6、figuration Management Database SynchronizationNetwork Issue Monitor and EnrichmentAutomation Events-Software Image ManagementSummaryBRKOPS-20326 2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveCisco DNA Center PlatformCisco Physical and Virtual InfrastructureCisco Physical