富达：AWS 健康与支持数据管道到 GenAI 操作.pdf

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1、 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.S P S 3 1 8Fidelity:AWS Health&Support Data Pipelines to GenAI ActionsJason CasimiroVice President,Squad Lead ReliabilityFidelity InvestmentsRahul SinglaSenior Enter

2、prise Support ManagerAmazon Web ServicesJoe ChoSenior Technical Account ManagerAmazon Web Services 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Organizations with data monitoring detect incidents 3.5x faster3.5XGrowing complexityNeed for proactive actionsDifferent data domains,

3、when combined,build a holistic pictureThe need for holistic technical hygiene and understandingSource:State of Network study,TechTargets Enterprise Strategy Group(ESG),2024 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.AgendaAWS Health and Support dataFidelitys Cloud events noti

4、fication transport service Applying GenAI with Amazon BedrockConclusion 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.AWS Health and Support data 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved

5、.Operational issuesAccount notificationsAWS HealthScheduled changesAWS Health 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.AWS SupportAWS Support 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.GoalsIngest AWS Health events 2025,Amazon Web Services,Inc.or its

6、 affiliates.All rights reserved.Ingest AWS Health eventsIngest AWS Support casesGoals 2025,Amazon Web Services,Inc.or its affiliates.All rights reserved.Ingest AWS Health eventsIngest AWS Support casesAt scale ingestion and routingGoals 2025,Amazon Web Services,Inc.or its affiliates.All rights reser