将 Microsoft 365 与 Webex 联系中心统一起来为您的全体员工队伍提供支持促进客户参与.pdf

1、#CiscoLive#CiscoLiveDan MathewsSenior Architect,Customer Engagement BRKCCT-1007Unifying Microsoft 365 with Webex Contact Center to empower your entire workforce for customer engagement.2023 Cisco and/or its affiliates.All rights reserved.Cisco Public#CiscoLiveSafe harbor statementThis presentation c

2、ontains“forward-looking”statements that involve risks,uncertainties and assumptions.If the risks or uncertainties ever materialize or the assumptions prove incorrect,our results may differ materially from those expressed or implied by such forward-looking statements.All statements other than stateme

3、nts of historical fact could be deemed forward-looking,including,but not limited to,any projections of financial information;any statements about historical results that may suggest trends for our business;any statements of the plans,strategies,and objectives of management for future operations;any

4、statements of expectation or belief regarding future events,technology developments,or enforceability of our intellectual property rights;and any statements of assumptions underlying any of the foregoing.These statements are based on estimates and information available to us at the time of this pres

5、entation and are not guarantees of future performance.Actual results could differ materially from our current expectations as a results of many factors,including but not limited to:the unpredictable nature of our rapidly evolving market and quarterly fluctuations in our business;the effects of compe

6、tition;and any adverse changes in our indirect channel relationships.These and other risks and uncertainties associated with our business are described in the companys annual report on Form 10-K.The forward-looking statements in this presentation are made as of the date of the initial publication of