4280 - DOCK：借助 IBM Sterling B2B Integrator 实现数字化转型——打造更佳客户体验的全新解决方案.pdf

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1、IBM TechXchange 2025 conference IBM TechXchange|2025 IBM Corporation1#IBMTechXchangeSpread financial powerCarlos BiribilliSenior Engineering ManagerGuilherme SilveiraGlobal Implementation DirectorIBM TechXchange|2025 IBM Corporation2#IBMTechXchangeAgendaIBM TechXchange|2025 IBM Corporation3#IBMTechX

2、changeDock at a glanceDock in Data:The Real Impact of Our JourneyThe Success Story We Tell:Dock and Process OptimizationDecoding the Structure:The Robust Architecture Behind InnovationStatus Quo:Current Performance and ChallengesVision for the Future:Expanding Horizons with Dock010203040506White-lab

3、el provider Dock has been decoding the financial universe for clients for more than 25 yearsInfrastructure provider for payments and bankingCard issuer debit credit prepaidRegulated PI and direct Pix participant(bank code#301)AcquirerVISA,MasterCard,and Elo licensesLicenses VISA,MasterCard,Elo,and A

4、mexprocesses annuallyactive accounts 30 daystransactions processed per yearPix over the last 12 months US$239B72M7,5B1,5BConversion made in August 2025 (or 1 USD 5.43 BRL).Dock at a glanceWWW.DOCK.TECHIBM TechXchange|2025 IBM Corporation4#IBMTechXchangeThenumberswevepresenteddemonstrate the immense

5、scale andcriticality of the operations that the IBMSterling B2B Integrator manages forDock.T actions,crucial integrations,andvital information exchanges that flowthrough our platform.7.8 MILLIONSFiles generated650K Files Monthly Average21K FilesDaily Average7.4kBPSIBM TechXchange|2025 IBM Corporatio

6、n5#IBMTechXchangeTHE PROBLEMManual and Unreliable Processes:File transfers relied on manual steps or isolated automations,with no delivery guarantee.Operational Bottlenecks and Risks:SLA breaches,high support demand,and fines from failed deliveries led to non-compliance with Credit Brands.Limited Bu