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1、IBM TechXchange 2025 conference Building Cloud Native AI Applications on IBM CloudIBM TechXchange|2025 IBM Corporation1#IBMTechXchange2158Manigandan BHappiest Minds,Software ArchitectRachana VishwanathulaIBM Cloud Product ManagementAgenda010203040506IntroductionPartnership OverviewDCM PlatformIBM Cl
2、oud Services Deep DiveBenefits AchievedClosing RemarksIBM TechXchange|2025 IBM CorporationBorn Digital.Born Agile.IBM TechXchange|2025 IBM Corporation3The ChallengeAs part of implementing gen AI based capability,the(DCM)Platform,required data mining from huge content repositories.The content is in v
3、arious forms,and querying usually only results in paragraphs that match with the keywords searched for.IBM partnershipIn consultation with IBM,Happiest Minds saw an opportunity to gain insights into its customers experience.IBM ran a proof of concept(POC)with Happiest Minds for two months and loaded
4、 its unstructured data into a Prompt Lab in the IBM watsonx.aiAI studio.SolutionWith watsonx.ai on IBM Cloud,Happiest Minds was able to get pointed data responses from the content repositories.Once the pointed data was queried,the data was summarized and rephrased every time for the end user interac
5、ting through chat interfaces.IBM TechXchange|2025 IBM Corporation4IBM+Happiest Minds collaborationIBM TechXchange|2025 IBM Corporation5*All logos are properties of their respective ownersWhat are the goals we have achieved togetherCIS-Global Load Balancing,DDoS protectionCloud Foundry to KubernetesS
6、SO using AppIDAPI Management Manage,Analyze and secure APIKey Initiatives over the last few yearsMulti region deployment to reduce downtimeDatabase migration without any downtimeSSL certificate upload with zero downtimeEasy provisioning of VMAwards and AccoladesHappiest Minds was awarded the 2021 IB