3372 - 订单管理现代化：构建可扩展、安全且成功的 IBM OMS 架构.pdf

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1、Orlando,FLOctober 69IBM TechXchange 2025Explore.Build.Launch.Session code 3372Shishir SahaProduct Manager,IBMModernizing Order ManagementArchitecting IBM OMS for Scalability,Security,and SuccessAgenda010203040506The Problem:Legacy OMS in a Black Friday World The Stakes:Real Black Friday Numbers Unde

2、r the Hood:What Fails First The Solution:Modern OMS Architecture Best Practices:Managing failover pointsSummary:What We Learned from Black Friday IBM TechXchange|2025 IBM CorporationBlack Friday nightmareBlack Friday nightmareTraffic surges 10 x in minutesLatency spikes beyond SLA thresholdsError ra

3、tes climb,carts start failingWithin 15 minutes,social media lights up with complaintsIBM TechXchange|2025 IBM Corporation38.7M20B+60K“OMS is the lifeline between business success and failure.”IHLSource:IBM Sterling Order Management Holiday Results 2024IBM TechXchange|2025 IBM Corporation4Order Lines

4、Order Lines processed in a single day(Dec 2,2024)(Dec 2,2024)API inventory actionsAPI inventory actions handled during holiday peak(Nov 27(Nov 27-Dec 3 2024)Dec 3 2024)Transactions per second handed in Transactions per second handed in burstburstThe Scale of Modern Commerce4-10%1%70%Legacy OMS in a

5、Black Friday WorldWhen OMS cracks,everything breaksSource:1.Shopping Cart Abandonment Statistics(2025),SellersCommerceSource:2.IHL market view,2024Source 3:Amazon benchmark,2006/7Of online shopping carts are abandoned on an average in 20241Margin erosion when customer journeys arent optimized2Loss i

6、n sales for every 100ms delay3IBM TechXchange|2025 IBM Corporation5=When Black Friday hits,The real failures are underwaterIn peak load management,the first failure isnt the customer its your architectureIBM TechXchange|2025 IBM Corporation6The 4-ities that Define Enterprise ResilienceScalability Sc