2198 - 通过融入 GenAI 的 Maximo Mobile 提高现场技术人员的工作效率.pdf

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1、Orlando,FLOctober 69IBM TechXchange 2025Session 2198Kyle Harding,Director of Product Management,Starboard ConsultingJanki Vora,IBM Distinguished Engineer;Automation and Applied AI,IBMEnabling Field Technician Productivity with GenAI infused MaximoAgenda010203040506Overview Business CaseUse Case Flow

2、Use Case DemoIntro to Watsonx OrchestrateArchitecture OverviewIntegration DemoIBM TechXchange|2025 IBM CorporationChallengesThe Gas company currently faces the following problems in leak inspection reporting:Missing information causes delays in processing and response Redundant leak reports waste va

3、luable time and resources Technicians struggle to accurately grade leaks without past context3Business OpportunityLeverage AI to enhance leak inspection reporting Leverage AI to enhance leak inspection reporting for survey technicians.This PoC aims to for survey technicians.This PoC aims to streamli

4、ne data entry in the leak reporting streamline data entry in the leak reporting process,help technicians make informed process,help technicians make informed decisions,and ensure forms are submitted decisions,and ensure forms are submitted without missing data.without missing data.SolutionAn AIAn AI

5、-powered leak reporting assistant that powered leak reporting assistant that uses guided questions and provides uses guided questions and provides intelligent answers to support technicians in intelligent answers to support technicians in accurately and efficiently completing leak accurately and eff

6、iciently completing leak inspection forms.inspection forms.Business outcomes Save technicians time in the leak inspection process.Enhance leak report accuracy by reducing duplicate or incomplete reports.Provide an intuitive and user-friendly experience for technicians.Reduce operational inefficienci