3413 - 诊断常见 IBM z_OS 错误的技巧、窍门和见解.pdf

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1、Orlando,FLOctober 69IBM TechXchange 2025Session:3413Session:3413John C.Shebey IIIJohn C.Shebey IIIIBM,STSM-z/OS Worldwide Technical SupportIBM,STSM-z/OS Worldwide Technical SupportTips,Tricks,and Insights Tips,Tricks,and Insights into Diagnosing Common into Diagnosing Common IBM z/OS ErrorsIBM z/OS

2、Errors1IBM Z TechXchange 2025AgendaAgenda01020304050607ObjectivesOverview of IPCSDiagnosing ABENDs and MessagesDiagnosing Loops and HangsGather Other Related InformationSearch for Known IssueSummaryIBM Z TechXchange 20252IBM Z TechXchange 2025ObjectivesObjectivesGet started diagnosing common z/OS pr

3、oblemsSearch for matching APAR/problemsRoute to correct product/componentAchieve greater understanding when working with z/OS Support IBM Z TechXchange 2025The purpose of this presentation is to help you get started diagnosing common z/OS issues,including ABENDs,messages,loops and hangs.You will lea

4、rn about the tools necessary to identify symptoms for common problems,which can be used to search for matching APARs and to help route problems to the correct product/component.3IBM Z TechXchange 2025Orlando,FLOctober 69IBM TechXchange 2025Overview of IPCSOverview of IPCS4IBM Z TechXchange 2025IPCSI

5、PCS(I Interactive P Problem C Control S System)Interactive tool provided with z/OS to aid in diagnosing software failuresProvides formatting and analysis support for dumps and traces produced by z/OS,other program products,and applications that run on z/OS.Can be invoked from ISPF or batchWhat is IP

6、CS?What is IPCS?5IBM Z TechXchange 2025IPCS can be run from the FOREGROUND(TSO Line Mode or ISPF Dialog Mode)or the BACKGROUND(BATCH Mode).5IBM Z TechXchange 2025Unformatted DumpsSYSMDUMPSVC DumpSVC DumpSADUMP(Standalone Dump)Active StorageLimited storage on active system(Source=ACTIVE)GTF/CTRACE Da