香港科技大学：2024-2025中国百货零售业发展报告（英文版）（46页）.pdf

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1、Chinas DepartmentStores Report 2024-2025April 20251PrefaceHKUST Li&Fung Supply Chain Institute and China Commerce Association for General Merchandise are pleased to present the Chinas Department Stores Report 2024-2025.The report highlights five main trends in the department store industry in 2024:F

2、irst,both revenue and net profit of department stores shrank;second,high-end consumption showed significant decline;third,cost reduction and efficiency improvement across the industry became priorities;fourth,department stores reshaped their business through multi-dimensional iterative adjustments a

3、nd breakthroughs;fifth,mergers and acquisitions for asset optimization increased.The industry faces several challenges,including insufficient demand and limited coverage of government stimulus measures,conflicts between store renovations and return on investment,the impact of e-commerce and the dile

4、mma of full-domain integration,retailer homogeneity and challenges of differentiation strategy,bottlenecks in product capability improvement and direct sales business,and conflicts between digital transformation outcomes and return on investment.To effectively respond to market challenges,department

5、 store operators are actively pursuing business transformation and upgrades.Five trends have emerged this year:First,accelerating transformation and upgrades is the primary trend in 2025;second,department stores are partnering with brands to enhance product competitiveness;third,department stores ar

6、e undergoing profound scenario-based transformation to fulfil consumers shopping needs;fourth,digitalization and AI-powered operation will be adopted to streamline operations and reduce costs;fifth,as green consumption is gaining traction,department stores are innovatively transitioning to green and