利用聚变服务为可持续能源赋能：ESS 公司的 GenAI 之旅 [THR3510].pdf

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1、Powering Sustainable Energy with Fusion Service:ESS Inc.s GenAI JourneyTHR3510Brian LisieckiCIOESS Tech,Inc.October 15,2025At ESS Tech,Inc.(ESS),our mission is to accelerate the delivery and reliability of clean energy to meet growing demand driven by the electrification of the global economy and em

2、ergence of new,power intensive technologies.We deliver safe,sustainable,cost-effective,long-duration energy storage that powers communities,businesses and industries with clean,reliable energy anytime and anywhere its needed.Quick Facts:Battery manufacturing capacity of 1.05 GWh annually1Employees:2

3、401Oracle Fusion:ERP,SCM,CX,EPM1:2024 Annual Report(NYSE:GWH)-1-AI Considerations Getting Started-2-Generative AI with CXCatalyzing A Clean Energy Future3AgendaESS Tech,Inc.-3-Next Agentic AI with CXPhoto Credits:1)iStockP,2),3)OCatalyzing A Clean Energy Future4AI Considerations Getting StartedAppro

4、vedExecutive EducationReview of Oracle AI practicesNarrow supplier scopeSimple use casesTechnology adoptionSecurityGovernanceESS Tech,Inc.Catalyzing A Clean Energy Future5Generative AI for our Service team Generative AI supported users with improvement in knowledge article generation Two Use-Cases:S

5、ervice request ticket with Knowledge article authoring support Summarization of service requestsESS Tech,Inc.Catalyzing A Clean Energy Future6Next Agentic AIwith CX Use case:perform initial SR(ticket)review Review and selection SR Triage Agent Test:Configure the solution Review with our tickets Training Production Track accuracyESS Tech,Inc.Your feedback is important.Scan this QR Code or use the Mobile App to share your thoughts on this session.Copyright 2025,Oracle and/or its affiliates|Confidential:Internal/Restricted/Highly Restricted7