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TCS 利用 Oracle 云实现订阅和报价转型 [PAN4027].pdf

上传人: Fl****zo 编号:971123 2025-11-08 8页 1.14MB

1、Lead-to-Cash transformation for GE VernovaLearning sessionTCS ConfidentialOctober 12,2025With you todayTCS confidential2Sheetendu MishraClient Partner for GE VernovaTata Consultancy ServicesAnil Kumar KarthikSenior Director ITGE VernovaKusal RayManufacturing Oracle Practice HeadTata Consultancy Serv

2、icesCustomer and program overviewTCS confidential3Customer:GE Vernovas Electrification Software business(ESW)Enabling the energy transition through a suite of software products and services Helping customers electrify and decarbonize the energy ecosystem.Program:Lead-to-Cash transformationTransition

3、 the business model to greater Recurring RevenueAddress operational challenges,including lengthy quoting and order booking processes,limited subscription management,inconsistent visibility into installed assets and entitlementsStreamline transactions for partners and customersPartnered with TCS to d

4、esign and implement robust quoting and subscription management capabilities,leveraging Oracle CPQ and Oracle Fusion suiteResulted in significant productivity improvements while improving customer&partner experience.The WhyTCS confidential4GEV ESWs sells software products and services to help custome

5、rs electrify and decarbonize the energy ecosystemImproved ForecastingNon-lumpy RevenuePredictable cash-flowLow Upfront CostsOngoing EngagementFast Benefit RealizationOngoing ImprovementLow Churn&ScalabilityLeading ProductsMove to a subscription-based business model due toHowever,following challenges

6、 were facedChange Management Changing a decades old Lead-to-Cash business model needed change in the mindset of all parties,customers,partners and GEV ESWFinancial ImpactSizeable investment was needed both on the engineering and IT side to pivot the businessLong Implementation CycleThe projects broa

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根据报告的内容,全文主要内容概括如下: - **客户与项目概述**:GE Vernova的电气化软件业务(ESW)通过软件产品和服务帮助客户实现能源转型。 - **项目目标**:将业务模式转变为以订阅为基础,解决报价和订单处理流程长、订阅管理有限、资产和权益可见性不一致等问题。 - **挑战**:改变长期以来的业务模式需要心态转变,财务投入大,实施周期长,需要并行操作旧系统和新系统。 - **解决方案**:TCS利用Oracle Fusion和CPQ Cloud设计并实施报价和订阅管理功能,提高了效率和客户体验。 - **关键成果**: - 部件管理流程优化,包括收入确认。 - 引领生成和报价流程转型。 - 简化30多个产品配置器,从70多个减少。 - 利用AWB维护资产。 - 无缝管理期限和订阅订单。 - 提高客户终身价值。 - **业务价值**: - 商业运营效率提高25%。 - 年收入(ARR)作为收入组合的百分比有显著变化。 - 提高客户和合作伙伴的自服务率。 - 从永久许可到订阅/期限订单的无缝转换。 - 改善预测、分析和报告。 - 提高客户终身价值(CLTV)。 - 消除技术债务和数据债务,改善预测、分析和报告。 - 提高整体生产力。 - 消除自建工具和Excel。
揭秘!" "如何提升客户价值?业务流程优化揭秘!" 转型背后的故事!"
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