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1、BOMA中国研究委员会出品2021年10月BOMA中国2021年商务楼宇租户满意度基准报告2021 BOMA CHINA OFFICETENANT SATISFACTION BENCHMARK REPORT1BOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHI

2、NABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINA目录商务楼宇租户满意度调查之结果分析未来办公需求展望附录2BOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMAC

3、HINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINA商务楼宇租户满意度调查之结果分析3BOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMA

4、CHINA BOMACHINABOMACHINABOMACHINABOMACHINA以资产管理增值为导向专注于商业地产 中立第三方权威调研放眼全球对标国际标准租户视角楼宇全面体检以BOMA中国基准数据为行业标杆专家把脉权威解读指导楼宇提升助力楼宇保值增值协助集团客户建立内部基准数据BOMA中国商务楼宇租户满意度调研权威性4BOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACH

5、INA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINA来源：BOMABOMA中国商务楼宇租户满意度调研全面性客观评估第三方管理水平采用国际通用的租户满意度专业问卷提供资产管理方向集团大脑业主管理层决策依据建立您的资产组合内部基准客观评估租户对业主服务的满意度租户需求的放大镜查缺补漏协助业主建立自身满意度评价体系5BOMACHINA BOMACHINA BOMACHINA BOMACHINABOMAC

6、HINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINABOMACHINA BOMACHINA BOMACHINA BOMACHINABOMACHINABOMACHINABOMACHINA国际通用专业问卷 更新后含12大项92题租户服务物业管理人员租户服务维修与维护人员楼宇系统设备和运营生命安全系统应急服务安全服务与人员停车服务与人员保洁服务与人