美国银行（BANK OF AMERICA）2021年年度报告（英文版）（221页）.pdf

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1、Driving Responsible Growth now and going forward Annual Report 2021 1 CONTENTS A letter from Chair and CEO Brian Moynihan 10 A message from Lead Independent Director Lionel Nowell 12 Board of Directors 13 Executive Management Team 14 Going to market through our eight lines of business 16 Retail Bank

2、ing: Helping consumer clients on their fnancial journey 18 Preferred Banking: Delivering a digital-frst-plus-advice model 20 Merrill: Continuing to build the modern Merrill 22 Private Bank: A highly personalized, team-based approach 24 Business Banking: Helping mid-sized companies grow and invest fo

3、r the future 26 Global Commercial Banking: Powering companies for growth 28 Global Corporate & Investment Banking: Growing with and delivering for our clients 30 Global Markets: Diversifed, balanced and growing 32 A global team that delivers locally 33 National Community Advisory Council provide

4、s valuable perspective 34 Investing in diverse entrepreneurs 35 Driving progress toward environmental and social sustainability 36 2021 ESG highlights 38 Human Capital Management update 52 2021 fnancial highlights 53 Recognition 54 Stakeholder Capitalism Metrics 3-year stock performance5-year stock

5、performance10-year stock performance A letter from Chair and CEO Brian Moynihan To our shareholders, To our clients, To my teammates, To leaders and partners in the communities we serve, It is my pleasure to share with you the 2021 Bank of America Annual Report. The following pages detail how, over

6、the past year, your company once again fulfilled our purpose to make financial lives betterand did so in a way that benefitted clients, teammates, shareholders and society alike. Against a backdrop of the global pandemic and its ongoing challenges, we delivered Responsible Growth. With that in mind,