3662 BA Spotlight.pdf

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1、October 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaSession 3662Parul MishraVice President,Product Management,IBMInfuse Generative AI into your Business Automation processes with AI Assistants and Agents#IBMTechXchangeIBM TechXchange|2024 IBM Corporationof CEOs say their competitive adva

2、ntage rests on generative AI“Generative AI models surprise,impress and scare us,all at the same time.”Gonzalo GortzarCEO CaixaBank#IBMTechXchangeIBM TechXchange|2024 IBM CorporationReinventing how work gets done across business domains and industries#IBMTechXchangeAI value creation curveIBM TechXcha

3、nge|2024 IBM CorporationThe tipping pointExperimentation/initial AI use cases+AIAI+AI agentsIT automationRAG/fine-tuningAI assistantsCode/code model developmentFuture#IBMTechXchangeModelsProblem solvingLogical thinkingReasoningAssistantsInformation retrievalPrescriptive tasksSingle-step processesIBM

4、 TechXchange|2024 IBM CorporationAgentsMultistep processesAutonomous action takingSelf-correcting#IBMTechXchangeGenerative AI powered automation for enterprise productivity IBM TechXchange|2024 IBM CorporationCustomer experience85%of executives say generative AI will interact directly with customers

5、 in the next two yearsSalesAI and automation help reduce sales forecast errors by 57%Supply chainGenerative AI will increase the volume of decision-making by digital assistants by 21%in the next two yearsProcurement80%of executives expect generative AI to enable better supplier management by analyzi

6、ng all relevant supplier performance metricsFinanceAdoption of AI assistant technology reduces uncollectable balances by 43%and cuts monthly close cycle time by 33%Human resourcesGenerative AI and automation applied to HR processes improve productivity by 40%Intelligently automate work with pre-inte