3361 - Unlock process automation opportunities in your business with CP4BA and AI.pdf

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1、October 21-24,2024Mandalay Bay Convention CenterLas Vegas,NevadaSession 3361Bill LawtonBill LawtonProduct Management,IBMUnlock process automation opportunities in your business with Cloud Pak for Business Automation&AIAgenda010203Business Automation StrategyWhats newRoadmap and current InvestmentsIB

2、M TechXchange|2024 IBM Corporation#IBMTechXchange3IBM TechXchange|2024 IBM CorporationReinventing how work gets done across business domains and industriesIntelligently automate work with pre-integrated AI-powered automationIBM TechXchange|2024 IBM Corporation4#IBMTechXchangeAI productivityComplianc

3、e achievementUse data-driven insights to identify automations that yield the highest ROI,and set your organization up for compliance success.Business performanceImprove overall KPI performance while reducing processing errors.Worker productivityBoost efficiency and productivity,and augment your work

4、force with AI assistants.Customer experienceRemove friction across the digital customer experience and drive improved satisfaction and engagement with your brand.Power employee productivity and customer experience with AI assistantsAI Assistant BuilderSkills catalog to systemsBuild new AI skillsDisc

5、over existing automationsImprove business performance with AI-powered automation Decision managementProcess and case managementRobotic process automationContent servicesProcess miningOperational intelligenceGovern AI with watsonxIBM foundation modelsIBM and third-party LLMsGovernancePrompt LabDataIn

6、telligent orchestration to simplify workAbstract customers,employees,and knowledge workers from the complexities of the tools,apps,and automations available to themUnified AI Unified AI Agent ChatAgent ChatKnowledge workers,Knowledge workers,employees&customersemployees&customersSkillsSkillsUse case