中通快递 ZTO Express（ZTO）2024年环境、社会和治理（ESG）报告「NYSE」（英文版）（49页）.pdf

1、Bringing Happiness to MorePeople through Our ServicesNYSE:ZTOSEHK:2057.HKZTO Express(Cayman)Inc.2024Environmental,Socialand Governance ReportAbout the Report 2 Introduction 2 References 2 Scope and boundary 2 Data source and reliability commitment 2 Confirmation and approval 2 Access and contact inf

2、ormation 2Chairmans Message 3About ZTO Express 5Honors&Awards 2024 7ESG Management 8 ESG Management Structure 8 Stakeholder Engagement 9 Assessment of Materiality Issues 10Topic 1Strengthening Leadership for High-Quality Development11Party Leadership Empowering Business GrowthSparking a Movement,Roo

3、ted in Red1113Topic 2Harnessing Renewable Energy for Sustainable Climate Solutions17Climate Change ResponseGreen Actions1826Driving Innovation and Devising ZTOs Blueprint31Building a Strong Foundation in InnovationPrioritizing CustomersBuilding a Responsible Supply ChainContributing to the Growth of

4、 Express Delivery Industry33384751Uniting Strength to Achieve Shared Prosperity53Delivering Employee CareSupporting Employee DevelopmentBuilding Thriving Rural CommunitiesPromoting Community Welfare55637173Upholding Integrity to Achieve Long-Term Success75Ensuring Operational ComplianceStrengthening

5、 Environmental Management7782Appendix I:Summary of Key PerformanceAppendix II:Index of ESG Indicators85892024 ESG ReportContentsAbout the ReportIntroductionThis report is the eighth Environmental,Social and Governance Report(hereinafter referred to as this report or ESG report)released by ZTO Expres

6、s(Cayman)Inc.As used in this report,ZTO,ZTO Express,the Company and we refer to ZTO Express(Cayman)Inc.and its subsidiaries.The purpose of this report is to provide factual disclosure of the Companys ESG performance and fulfillment practices with respect to shareholders,customers,partners,employees,