质量和市场标准.pdf

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1、Amy Kasson-Muzio,Assistant DirectorJ.David Houle PE,CEM,Sr.Project ManagerMarch 6th,2025Quality and Market StandardsCentral Hudson Electric&Gas Solar SummitQuality and Market StandardsChangesQuality and Market Standards:Enhance customer trust,satisfaction and support market scale-up through error re

2、duction and continuous improvement of clean energy project quality.1.Conduct rigorous inspections and analysis of clean energy project quality.2.Assess customer satisfaction with clean energy projects.3.Use data on quality in contractor engagement,root cause analysis,workforce training,etc.to elevat

3、e overall quality in market.4.Identify and publicize quality providers to reduce customer search/acquisition costs.5.Utilize QA inspections as a risk mitigation tool,to enable program streamlining.Now part of Business Unit:Business Performance ManagementOur mission is to drive continuous improvement

4、 through data-driven decisions,collaboration,and innovative technology,while fostering teamwork,diversity,and efficiency to serve our stakeholders and enhance the market.Our vision is to create a data-driven,collaborative program where decisions are informed by thorough inspections,stakeholder input

5、,and verified results.Through continuous improvement,transparent reporting,and technology-focused processes,we ensure efficiency and accuracy.We prioritize teamwork,diversity,and budget-conscious solutions to foster a resourceful and inclusive environment that serves both the organization and the br

6、oader market.Now part of Business Unit:Business Performance ManagementCurrent PortfolioResidential and Nonresidential Program 1,522 project inspections in 2021 1,302 projects inspected in 2022 1,606 projects inspected in 2023 1,542 projects inspected in 2024Large Commercial and Industrial 98 project