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1、Unlocking Productivity:The Business Leaders Playbook to Generative AI Skills TrainingFeaturing insights from leaders at Microsoft,Vanderbilt University,and Coursera2The Business Leaders Playbook to Generative AI Skills Training020103040506Table of ContentsForeword 301Why GenAI,and why now?402A busin

2、ess leaders guide to effective GenAI skills training 61.Cultivate a company-wide experimentation mindset 62.Align executive leadership,managers,and employees 73.Demonstrate the value of GenAI learning to employees 74.Measure GenAIs impact on productivity and success 85.Avoid training design pitfalls

3、 96.Prioritize diversity and inclusion 9How Coursera is putting GenAI training into practice 1103Generative AI skill areas for your employees 12For everyone 12For leadership 13For teams 1404How Coursera customers are navigating GenAI 1505Unlock productivity with GenAI Academy 1606Endnotes 173The Bus

4、iness Leaders Playbook to Generative AI Skills Training020103040506“AI is the future of work.”As a business leader whos responsible for upskilling talent,youre probably used to hearing that.But the future is already here.Looking at trends from our 140+million global learners,1,300+enterprise clients

5、,and 325+trusted industry and university partners,it is clear that generative AI(GenAI)is a top priority.GenAI promises to transform workforce productivity and inspire more innovation than ever before.The upshot is that leaders focused on accelerating the skills development of talent finally have a

6、much-needed seat at the table to drive quantifiable business benefits.Yet implementing the ethical,effective use of GenAI is a tall order.While many major obstacles may be blocking the path forward,the number-one challenge facing learning leaders is content chaos1:How do leaders with limited time an