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制造商的 DTC:直接面向消费者销售的成功案例和最佳实践.pdf

上传人: le****ng 编号:616559 2025-03-07 36页 6.17MB

1、DTC for Manufacturers:Success Stories and Best Practices for Selling Direct-to-Consumer and Business-to-BusinessJosh Fischer from Acumatica&Sara N-Marandi from Shopify2AgendaIntroductionsIntroduction to DTCChallenges in DTCSounds like a pain!Why do it?Selling DTC and B2B OnlineQA3Presented byJosh Fi

2、scherDirector of Product Management,Retail EditionSara N-MarandiProduct Lead,B2BIntroduction to DTC5Traditional Manufacturer1.Years of B2B,New to eComm,have a path to selling online2.Rely on Wholesalers3.Found a path to DTC4.When and Why does it work?DTC Scenarios Traditional Manufacturers6Digital N

3、ative Brands1.Starts 100%online2.Production through contract manufacturing3.Early Days=3PL4.Focused Primarily on Customer ExperienceDTC Scenarios Digital Native Brands7How Do These Brands Sell to Their Customers?Online MarketplaceseCommerceBrick n Mortar8DTC Growth Continues7.1 Trillion in North Ame

4、rican Retail Sales1.6 Trillion in North American Online Retail Sales160 Billion in Online DTC Sales9How Can you Start Selling DTC?Existing Products DTCExisting capabilities provide an opportunity to create new products DTCDigital Native DTCStarts with an ideaBetter productsBrand new productsAdd on p

5、roducts/componentsFinished GoodsProduce GoodsContract ManufacturerSelf ProduceThings to Consider11Dont scare your wholesalers/distributors too soonRisk AversionScale ChallengesLogistics ComplexitiesConsumer DemandRegulatory ComplianceYour Existing Distribution Channel Impacts?12Dont scare your whole

6、salers/distributors too soonRisk AversionScale ChallengesLogistics ComplexitiesConsumer DemandRegulatory ComplianceYour Existing Distribution Channel Impacts?Combat these concernsCompliment your distribution channelUse the web for marketing,only.Push the viewers to the sellers(your buyers)Buyer/Comm

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本文主要探讨了直接面向消费者(DTC)和面向企业(B2B)的销售模式。传统制造商和数字原生品牌分别描述了他们的DTC情景。文章指出,到2021年,北美的在线零售销售额将达到1.6万亿美元,其中DTC销售额为1600亿美元。为了开始销售DTC,可以考虑现有产品、数字原生DTC、添加新产品或组件等。同时,文章提醒制造商在推进DTC时要注意不要过度影响分销商,要注重客户参与和品牌管理,并逐步建立客户参与、客户支持、客户服务和在线销售渠道管理等方面的能力。此外,文章还提到了B2B市场的机会和挑战,以及Shopify和Acumatica等平台在支持DTC和B2B销售方面的功能。最后,文章呼吁读者提供反馈,并提供了联系方式。
"DTC模式如何助力制造商增长?" "如何在保持分销渠道的同时开展DTC销售?" "数字原生品牌如何通过DTC实现成功?"
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