Big Yellow Group (BYG) 2022年CSR报告「LSE」.pdf

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1、Get some space in your life.responsibilitysocialcorporatereportBig Yellow Group PLCGrowing our business sustainably2021/22Big Yellow Group PLC Corporate Social Responsibility Report 2021/221Certain photographs in this report were taken prior to the pandemic.Contents1.ABOUT BIG YELLOW32.CSR EXECUTIVE

2、 SUMMARY42.1Highlights for this year62.2Climate Change and our Business our Strategy62.3Sustainable Development Goals(SDG)72.4Sustainability Performance Overview82.5Our Stakeholders112.6Governance112.7Fines,Notifications,Penalties or Settlements 112.8Assurance of data112.9Materiality and Materiality

3、 Assessments123.OUR PEOPLE133.1Introduction133.2Sustainable Development Goals133.3People Highlights143.4Learning and Development143.5Inclusivity and Diversity153.6Charitable Activities163.7KPIs163.8GRI social indicators164.OUR COMMUNITIES174.1Introduction174.2Sustainable Development Goals174.3Highli

4、ghts174.4KPIs184.5Community Investment&Engagement184.6Big Yellow Foundation204.7Next Steps205.OUR CUSTOMERS215.1Introduction215.2Sustainable Development Goals(SDGs)215.3Customer Highlights225.4Active Customer Engagement225.5Social Media Content235.6Customer Journey Content235.7Customer Surveys235.8S

5、olar Generation making our commitments visible235.9Big Yellow Foundation235.10 KPIs235.11 Targets245.12 Next Steps245.13 More Information246.OUR SUPPLIERS256.1Introduction256.2Sustainable Development Goals(SDGs)256.3Our three areas of Supplier interactions266.4Targets/Next Steps276.5More Information

6、277.OUR ENVIRONMENT287.1Introductions287.2Sustainable Development Goals287.3Environmental Highlights287.4NREP and Net Zero Emissions Strategy287.5Approach to restating environmental data317.6Energy327.7Emissions347.8Water377.9Waste377.10 EPRA Data387.11 Resource use457.12 Asset list&green store port