Gartner, Inc. (IT) 2008年年度报告「NYSE」.pdf

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1、2008Annual ReportDear shareholders:Chris LafondChief Financial OfficerGene haLLChief Executive OfficerContentsLETTER TO SHAREHOLDERSTHE NUMBERS:HIGHLIGHTSINVESTOR RELATIONSPROXY STATEMENT2008 ANNUAL REPORT ON FORM 10-KBOARD OF DIRECTORSDuring 2008,Gartner grew revenue,expanded profit margins,added n

2、ew clients and ended the year with record contract value.We achieved these results despite a challenging global economic environment,which worsened substantially during the fourth quarter.Our results demonstrate the tremendous value our services provide,our vast market opportunity and that the effec

3、tive management of information technology(IT)is always a critical business function.Gartner is an indispensable resource to tens of thousands of IT professionals.Through the combined brainpower of 1,200 research analysts and consultants,we advise executives in 80 countries every day.We work with our

4、 clients to research,analyze and interpret the IT industry:its providers,technologies and business processes.We cut through the complexity and deliver the insight that helps IT professionals make the right decisions quickly and with confidence,enabling them to succeed.Our services provide high value

5、 at a relatively modest cost and are necessary tools for our clients,particularly given enterprises increased focus on controlling expenses.Business Unit ReviewGartner Research,our largest and most profitable business,delivered a strong year of growth,achieving revenue of$773 milliona 15%increase.Co

6、ntract value,a key indicator of future revenue and profitability,increased 11%in 2008 to a record level of$834 million.Importantly,our retention rates also remained strong,with client retention and wallet retention ending the year at 82%and 98%,respectively.Gartner Consulting delivered revenue of$34