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1、Environmental,Social andGovernance Report1ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORTMessage From the ChairmanI am pleased to present the Environmental,Social and Governance(“ESG”)Report(“ESG Report”)of World-Link Logistics(Asia)Holding Limited(the“Company”),together with its subsidiaries(the“Group”o
2、r“we”)for the year ended 31 December 2021(the“Reporting Period”or“2021”),which contains our achievements in 2021 and our commitment for improvement of sustainability performance.In addition to upholding the principle of“Service-driven,Customer-oriented and Quality-first”,we incorporate the concept o
3、f sustainability into our business operation and development.We are committed to providing each customer with quality services and generating maximum value for customers through standardised work procedures,and provision of customised comprehensive logistics solutions and exclusive supporting servic
4、es to our customers.In addition to providing business to business(“B2B”)services,the Group has started to provide business to customers(“B2C”)services i.e.home delivery services.The Group has in the past specialised in providing total supply chain service to business customers,home delivery is a new
5、 area for the Group,the number of delivery orders has largely increased during the Coronavirus Disease 2019(“COVID-19”)epidemic period.This marked a milestone for the Group to expand from B2B services to B2C services as well.The Group has acquired a Macau company and acquired a non-wholly owned subs
6、idiary in Hong Kong to move from a third party logistics(“3PL”)service provider into a fourth party logistics(“4PL”)service provider with distribution business.Although the core business of the Group has a limited impact on the environment,the Group strives to reduce its impact on the environment to