WORLD-LINKLOG：Environment,SocialandGovernanceReport2019.pdf

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1、1ENVIRONMENTAL,SOCIAL AND GOVERNANCE REPORTMESSAGE FROM THE CHAIRMANI am pleased to present the Environmental,Social and Governance Report(“ESG Report”)of World-Link Logistics(Asia)Holding Limited(the“Company”),together with its subsidiaries(the“Group”or“we”)for the year ended 31 December 2019(the“R

2、eporting Period”or“2019”),which contains our achievements in 2019 and our commitment for improvement of sustainability performance.In addition to upholding the principle of“Service-driven,Customer-oriented and Quality-first”,we incorporate the concept of sustainability into our business operation an

3、d development.We are committed to providing each customer with quality services and generating maximum value for customers through standardised work procedure,and provision of customised comprehensive logistics solutions and exclusive supporting services to our customers.In addition to providing bus

4、iness to business(“B2B”)services,the Group has started to provide business to customers(“B2C”)services i.e.home delivery services.During the Reporting Period,the Group has started to provide home delivery services for a coffee capsule company which is headquartered in Switzerland.The Group has in th

5、e past specialized in providing total supply chain service to business customers,home delivery is a new area for the Group.This marked a milestone for the Group to expand from B2B services to B2C services as well.The Group believes that talents are the cornerstone of the corporation.We are committed

6、 to creating a safe and fair workplace,so that staff are motivated to thrive with the Group.We also adhere to the“people-oriented”human resource management strategy and value the opportunities for our employees to reach full potential via trainings and development.As a responsible corporation,we als