凯捷（Capgemini）：2020年智慧城市报告-居民的期望以及探索万物互联（英文版）（48页）.pdf

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1、Putting the citizen at the center of smart city initiatives Street smart A smart sustainable city is an innovative city that uses information and communication technologies (ICTs) and other means to improve quality of life, efficiency of urban operation and services, and competitiveness while ensuri

2、ng that it meets the needs of present and future generations with respect to economic, social, cultural, and environmental aspects.” The UNECEITU Smart Sustainable Cities Indicators. 2Street smart | Putting the citizen at the center of smart city initiatives The challenges of urban living today Urba

3、n life poses multiple challenges for citizens from public security to transport, cultural issues to concerns about sustainability. In fact, nearly one third of the citizens we surveyed say they may leave their city due to the challenges they face living there. Smart city initiatives deliver value an

4、d earn loyalty Across major urban services, smart city initiatives have demonstrated their value across the world. Ranging from transport and parking management to flood management, smart city initiatives have benefitted multiple cities. Citizens also believe that the smart city will lead to more su

5、stainability (58%) and better urban services (57%). Cities that deliver these gains can prevent the drain that occurs when citizens and businesses move to other smart cities that offer better prospects. This migration of people and business may become more pronounced as remote working becomes more c

6、ommonplace during the global health pandemic, with remote workers able to more easily migrate to communities that they feel offer a better lifestyle. Smart city programs should focus on key use cases Citizens recognize the value of smart cities and are willing to use a range of use cases that span a