人力员工敬业度和行为变化如何影响可持续性.pdf

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1、Click to edit Master title style2_Title SlidePeople Power:How Employee Engagement and Behavioral Changes Impact SustainabilityWednesday,April 3,202411:00 am-12:00 pm ETSarah Stubbs ORISE Science,Technology,and Policy Fellow U.S.Department of Energy Competition and Rewards1234AgendaCompany Culture We

2、lcome and Introductions5ResultsConclusions and Q&ASession ActivityWHAT MOTIVATES YOU?Use sticky notes to add your motivations to the posters throughout our session.Well debrief after the presentation.What Motivates Employees?Company CultureCompetition&RewardsResultsTodays PresentersAmy Kaspar,Senior

3、 Specialist,Global Energy InitiativesThe Wendys CompanyJennifer Dodd,ManagerWhirlpoolAmy KasparThe Wendys CompanyWendys OverviewFounded in 1969 by Dave ThomasCommitment to fresh quality food at a fair priceBased on US Sales:Wendys is#2 hamburger restaurant chainWendys is#5 QSR$14.0 B+in system wide

4、salesOver 7,000 restaurants world-wide,with 6,000 in the US94%are franchisee-owned,with just 415 Company operated restaurants“Good Done Right”Better Buildings ChallengeCompany Restaurants joined in 2015Franchisee restaurants began joining in 2016Progress:Wendys has been working on efficiency project

5、s for more than a decadeEnergy:Lighting,Building Controls and HVACWater:Warewash installation,Irrigation systemOperational and Facilities Management InitiativesBetter Buildings Challenge Goal AchieversEnergy:2 Franchises,with a third and Wendys Company close behindWater:2 Franchisees and Wendys Comp

6、anyScience Based Target CommitmentCompany-Owned buildingsFranchise RestaurantsJennifer DoddWhirlpoolWhirlpool Corporation ConfidentialDesignedDesigned the first kitchen to reuse resources between appliances|2007|2018Recognized Recognized as one of the largest onsite wind energy consumers among Fortu

7、ne 500 companies in the U.S.Environmental Sustainability is part of Whirlpools historyCEO Bud GrayCEO Bud Grayissues letter to Shareholders on the importance of sustainability|1969|1970EstablishedEstablishedThe Office of Environmental ControlsWhirlpool wins Whirlpool wins competition to develop a su

8、per efficient refrigerator(SERP)|1993|2003Worlds firstWorlds first appliance manufacturer to set Greenhouse Gas(GHG)emission reduction targetsCom m itted Com m itted to Net Zero Emissions in Plant and Operations by 2030|2021Whirlpool Corporation ConfidentialINTEGRITYThere is no right way to do a wro

9、ng thing.RESPECTWe do our best work when we trust one another as individuals,where we welcome and value the contributions of every employee.INCLUSION&DIVERSITYWe value diverse people,thoughts and ideas and these differences help us to create value.Inclusion allows everyone to contribute to their ful

10、lest potential.ONE WHIRLPOOLThere is no“they”within Whirlpool Corporation.Teamwork helps solve the biggest problems and makes our business thrive.SPIRIT OF WINNINGWe play to win and be the best for our consumers,shareholders,employees and other stakeholders.Whirlpool Corporation ConfidentialImprovin

11、g life at homeincludes our planetAND WHY WEVE REMAINED DEDICATED TO OUR ENVIRONMENT FOR OVER 50 YEARS.IN CONSTANT PURSUIT OF IMPROVING LIFE AT HOMECompany Culture As A MotivatorCompany Culture:Good Done RightThe quality of our restaurant environments is as important as the food we serveThe right thi

12、ng is minimizing our emissions and resource useWe provide support to empower everyone to take actionEnergy and water savings=Cost reduction=ProfitCaring for our communities and the world around usWendys Core ValuesTranslated into Saving Energy and Water“Good Done Right”Culture is Embedded into Organ

13、izational StructureSupported byFull Time StaffEnergy TeamCSR TeamEmployee Engagement GroupSquarely Sustainable CouncilCulture:Empowering All Levels in the Organization to Take ActionRestaurant Support Center StaffSquarely Sustainable Council4 pillars:use less,use better,spark action,and engage partn

14、ersEmployee driven activitiesRestaurant StaffManager&Crew TrainingTop Ten saving OpportunitiesVisual Training AidsOperational&Facilities Management ChecklistsSavings Guidance Best PracticesCulture:Empowering Franchisees to Take ActionBenchmarkingQuarterly data collection and online dashboard accessA

15、nnual analysis and reportingGuidance1:1 Coaching with Energy TeamEducational webinars&Franchisee cohortEnergy Roadmap&Steps(on Intranet)Example Cost&SavingsImplementation GuidanceBest Practices/Tips from the ProsWhirlpool-Winning CultureWhirlpool-WCM Culture of synergy between functions Continuous i

16、mprovement environment Engagement of all levels of workforce for idea generation and execution Audits showcasing workWhirlpool-Culture AwardsCompetition and RewardsAs MotivatorsCompetition:Wendys Energy ChallengeAnnual Reporting Each SpringAnnual Benchmarking of energy&water(optional)dataBetter Buil

17、dings Challenge ReportWendys Energy Score(0-100)score for each participating Wendys restaurantBased on Energy Star methodologyScorecard Shows ProgressSite energy reduction(Wendys Energy Challenge)Source energy reduction (Better Buildings Challenge)Best,Worst,Average and Most Improved RestaurantsEner

18、gy spend as a%of salesGuidance AvailableWebinar:how to use the results to improve savingsIntranet video for to read and use the scorecard1:1 Coaching encouragedAwards&Recognition:Wendys Energy ChallengeFranchisee Awards ForTop Performing FranchiseeBest Average Wendys Energy ScoreChallenge Achiever(S

19、ite or Source)Best Annual ImprovementInternal RecognitionNewsletter for WEC ParticipantsAwards WebinarSystem-wide announcementConvention VideoExternal RecognitionBetter Buildings Challenge AwardsWendys Social MediaCSR ReportWEN-GAP,LLC Received Top-Performing WEC AwardAchieved 22.8%site energy reduc

20、tionAchieved 22%source energy reductionBETTER BUILDINGS ACHIEVERBetter Buildings Challenge Goal AchieverEd Anderson Honored at Better BuildingsWhite House Event(2023)Awards&Recognition Among StaffRestaurant StaffAcknowledge&RecognizeEncourageRestaurant Support Center StaffOrganized by Squarely Susta

21、inable CouncilShark Tank style Idea Forum&CompetitionAwards:Implementation1 year subscription to MightyNestProjects receive funding and recognitionWeCycle:e-waste,donation drivesWeCUD:Wendys Clean Up daysThe more you acknowledge your team for the things theyre doing well It helps them want to do the

22、ir job better.It fulfills their heart.-John Hamra,Hamra EnterprisesCompetition:Whirlpools Kaizen Power PitchAnnual Competition for all regionsAnnual Competition for All Project TypesFocus on Innovation,and Manufacturing 4.0(IIOT)Site vs Site CompetitionBest projects of each site are put into competi

23、tionEach site Energy/ENV projects are eligible projectsCompetition“rounds”allow best project to be chosenBest Practices SharingProjects and project owner receive high visibilityBest practices are encouraged to be adopted at other sitesBragging rights for winnersAwards&Recognition:Whirlpools Kaizen R

24、ewards SystemMonthly Recognition BoardMultiple categoriesCategories Include“Highest Total Savings Savings”,“Largest Single Kaizen”,etcParking spots and Names on Plaques$50k Club/$100k Club$50k Club-Whirlpool Jacket$100k Club-$250 Bravo AwardKaizen LeaderboardBetter Buildings Challenge AwardsWhirlpoo

25、l Social MediaAnnual Sustainability ReportWCM System&Company CultureWCM MethodologyMethodology to attack largest lossesProvides problem solving tools to understand and solve leading lossesWCM Central Team provides guidanceAdditional Resources for EmployeesAwareness events New Hire Training CenterECH

26、O CommitteePledge Events for sustainable behaviorEarth Day ActivitiesCommunity InvolvementResultsAs A MotivatorResults:Better Buildings Achievements&ProgressCarlisle,LLC:28%Water Use Intensity per SF reduction(2022)19.6%Energy Use Intensity per SF reduction(2022)Wendium of Florida21%Energy Use Inten

27、sity per SF reduction(2018)38%Water Use Intensity per SF reduction(2022)WenGap,LLC:22%Energy Use Intensity per SF reduction(2022)Wendys Company:21%Water Use Intensity per SF reduction(2021)18%Energy Use Intensity per SF reduction(2023)Results:Wendys Energy ChallengeResults and BenefitsSaving MoneyIn

28、sulate against rising utility costsReduce Repair&Maintenance costsCollectively,over 4 program years,legacy WEC participants saved$millionsCorporate ReportingGood Done Right CSR ReportCDP(Carbon Disclosure Project):B rating(2022)SBTi (Science Based Target Initiative)ReportingIntangible BenefitsBeing

29、part of a cohortSharing of Best PracticesImproved OperationsIntrinsic Value of Hitting GoalsThe Joy of Small SuccessesUpholding Daves ValuesYoure actually going to be held with a group and pulled along Theres absolutely nothing to be lost and everything to be gained from joining.-Don Nichols,Carlisl

30、e CorporationIts a penny business.Thats,thats the reality of it.Every penny counts.One of Daves mantras is to give back,so by being better stewards of energy,were also able to give back.-Ed Anderson,WEN-GAP,LLCResults-Whirlpool25%25%GHG emission reduction versus previous year(Scopes 1&2)2 New Gold S

31、ites 2 New Gold Sites(Pilar&Racine)Zwtl in 1 year28 of 29 Strong Gold28 of 29 Strong Gold97%Diversion RateAll sites maintained gold2 New Platinum sites2 New Platinum sites20%Haz Waste 20%Haz Waste ReductionReduction$1.7+Million$1.7+Million244,355 MWh 244,355 MWh 96,000 MT96,000 MTRevenue,Clean Energ

32、y&resulting reduction in Scope 2 CO2 emissions from Mesquite Sky Wind Farm VPPA#1$2.9M P4G$2.9M P4G19,826 M19,826 M-TonTonCompleted&Active Scope 1&2 Project Savings&CO2 ReductionResults and BenefitsQ&A and ShareoutsYour Feedback is Important to UsUse the 2024 Summit mobile app to:Find sessions by track Build your personal schedule Network with attendees Learn about speakers Provide feedback on the SummitDownload Whova from the App Store or Google Play and search for the event Better Buildings Summit