凯捷：2024工作流程自动化革新报告（英文版）（54页）.pdf

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1、REVOLUTIONIZING WORKFLOW AUTOMATION The impact of Pega GenAI in Pega Infinity23 TABLE OF CONTENTSABOUT THE STUDY 6 Background and context 6 Use cases selected 7 Execution methodology 7PROCESS MODELING AND DESIGN 8 Process modeling and design in Pega Infinity23 8 Process modeling and design in custom

2、 jee and microservices development 8 Suggested approach 9WORKFLOW AUTOMATION 10 Workflow automation in Pega Infinity23 10 Workflow automation in custom-built jee and microservices applications 10 Suggested approach 11 INTEGRATION AND API MANAGEMENT 12 Integration and api management in Pega Infinity2

3、3 12 Integration and api management in custom-built jee and microservices applications 13 Suggested approach 13USER INTERFACE AND USER EXPERIENCE 18 User interface and user experience in Pega Infinity23 18 Creating user interfaces in custom development with jee and microservices 19 Suggested approac

4、h 20 CASE MANAGEMENT 22 Case management features and functionalities in Pega Infinity23 22 Handling cases in custom development scenarios(jee and microservices)22 Comparing dynamic case management approaches 22 Suggested approach 23DECISION MANAGEMENT AND BUSINESS RULES 24 Decision management featur

5、es in Pega Infinity23 24 Business rules composer 24 Decision tables 24 Versioning and traceability 24 Integration with adaptive and predictive analytics 24 Decision management features in custom development with jee and microservices 24 Real-time decision-making capabilities 24 Suggested approach 25

6、2GENERATIVE AI IMPLICATIONS 26 Elevating development capabilities in Pega Infinity23 with Pega GenAI 26 Tackling complexity in custom jee and microservices development with generative AI 28 Suggested approach 32ANALYTICS AND REPORTING 33 Analytics and reporting in Pega Infinity23 33 Building analyti