1、Code:37302025/08/1002:00 pmIBM TechXchange Orlando 2025”AI,IT Optimization&Automation”Code:37302025/08/1002:00 pm 3 M Subscribers 3G,4G,5G 250.000 objects RAN,Core,Transmission,IT/OT 2000 Employees Top ranked in marketNordic Telecom Operator 5G drives requirement to manage more Events on existing pl
2、atform and operationAlert fatigueMany different and isolated filters/viewsToo many tools not(yet)integrated into NOCTechnology dept(LCM backlog)No cross-domain correlationMissing PM data for important parts of the networkOld tools needed to be replacedChallengesIn essence,the”daily work”took all tim
3、e for sysadmin,there where never time to develop and evolve tools and processes.LCM and Modernization of NOIImplementation of Compose Operation platform(COP)Implementation of SevOne PM with COP integration Adoption of COP capabilitiesEvent Classification Cross domain correlation and grouping Automat
4、ion and AI Operator The customer worked with IBM Business Partner Compose IT to upgrade and deploy an integrated management solution,Compose Operation Platform(COP),based on IBM Cloud Pak for AIOps.In COP,IBM SevOne is an optional component.This was adopted to cover previous missing(PM)areas and are
5、 now looking to replacing legacy EMSs and other PM Tools Solution POCImplementationJan 2025Jun 2025 New and updated platform PM data on whole estate Implementation of COP With COP we enableTime to work with operation Efficiency Time to focus on development of NOC capabilities(new services and areas)
6、Adopt proactive and strategic information rather that firefightingStreamline Return To Operation(RTO)processesNew Source integration weeks-daysChange in event setupdays-minutesReports and Dashboards weeks/month-hoursNew functionality na-daysSuppression Rate 96,5%(99,994%)Incidents(30 days):16640 Cor