1057 - 涉及可观测性转型：利用 IBM Instana 加速平均修复时间 (MTTR) 缩短.pdf

1、Orlando,FLOctober 69IBM TechXchange 2025Explore.Build.Launch.1057Involves Observability TransformationMrcio DantasCXP Brasil,CTOAccelerating MTTR Reduction with IBM InstanaAgenda010203040506IntroductionChallengesImplementationBusiness ImpactLessons LearnedConclusion&Q&AIBM TechXchange|2025 IBM Corpo

2、rationAbout Me3IBM TechXchange|2025 IBM CorporationMrcio DantasGraduated in Systems Analysis and DevelopmentMBA in DevOps EngineeringCTO at CXP BrasilVolunteer at FamilySearch Service https:/familysearch.orgAbout CXP Brasil+160 professionals specialized in Cloud,FinOps,Integration and more4 years of

3、 continuous operation,supporting enterprise digital transformationTrusted partner of IBM,Red Hat,AWS,VeeamIBM TechXchange|2025 IBM Corporation4CXP Brasil is an IBM partner specialized in cloud,integration,andmodernization solutions.We support enterprises in their digital transformationjourney,combin

4、ing technology,strategy,and innovation to deliver scalableand efficient outcomes.About InvolvesTrade Marketing Expertise+Artificial IntelligenceStrong Growth and Strategic AcquisitionsGlobal Presence and Regional ExpansionAdvanced Technology with Computer Vision and Proprietary MethodologiesIBM Tech

5、Xchange|2025 IBM Corporation5Involves is a Brazilian SaaS company that provides trade marketing and retail execution solutions for consumer goods brandsWhat is MTTR?IBM TechXchange|2025 IBM Corporation6MTTRMTTR=Sum Sum ofof thethe time time spentspent onon allall recoveriesrecoveriesTotal Total numb

6、ernumber ofof incidentsincidentsExample of MTTR12Sum of times=45+45+15=105 minutesNumber of incidents=33IBM TechXchange|2025 IBM Corporation7MTTR=1053=35Number of MinutesOther MetricsOther MetricsMTTD(Mean Time to Detect)MTTI(Mean Time to Investigate)MTTF(Mean Time to Failure)MTBF(Mean Time Between