1、12025 Jade Global All rights reserved2025 Jade Global All rights reservedReceipt Matching Receipt Matching AutomationAutomationImprovements for Lockbox ReceiptsA Solution for DocusignDocusign2 2SpeakersSpeakersKamlesh DesaiKamlesh DesaiSr.Director,Enterprise Applications,DocuSignMurugan Lakshmanan M
2、urugan Lakshmanan Sr.Manager,Financial Systems,DocuSignVikas SethiaVikas SethiaSenior Vice President,Oracle Service Line Leader,Jade Global3Bringing Agreements to Life.Bringing Agreements to Life.44RTB ERPRTB ERPRTB SFDCRTB SFDCOther AppsOther Apps24X5 L1 Support24X5 L1 SupportRTB AWS,RTB AWS,Muleso
3、ftMulesoftStrategic projectsStrategic projectsOracle ERP-Assist in UAT.Oracle ERP-Set-up users with security profiles.Assist Oracle ERP-Go Live,Post Go Live Support.KT from TCS in Jan-2023Moved to steady phase100+production tickets monthlyManaging 100+story points per sprintOnboarded Outreach,Onboar
4、ded Outreach,Genesys,Workday Genesys,Workday consultantsconsultantsTook over Took over 24X5 L1 24X5 L1 SupportSupportQ3Q3-20222022Q1 Q1-Q2 2023Q2 2023Q2Q2-20242024Q1Q1-Q4 2025Q4 2025Q3Q3-Q4 2024Q4 2024KickedKicked-off the off the engagement with engagement with Zuora Billing.Zuora Billing.Enterprise
5、 Release ManagementEnterprise Release ManagementManual QAUI-Path AutomationsKey HighlightsStabilized Oracle ERP PROD environment.Took over ERP and Salesforce(16x5 support)Managing Zuora development and operationsProviding 24x7 Hub Operations services and Sox AuditSupporting Outreach,Genesys,Workday,
6、Eloqua,Tray.io appsLaunched ERM services(Manual QA&UiPath automation)Started operations support for AWS and Mulesoft,EPMSalesforce optimization Services for Engineering teamDocusign CLM development and operations supportCollaborated with OIC team on key project deliveriesStrategic ProjectsIntegratio