利用 Oracle Autonomous AI JSON 数据库进行对话式 AI 应用 [LRN1172].pdf

1、Leveraging Oracle Autonomous JSON Database for Conversational AI ApplicationsNagendra Goel CEO,GoVivaceJosh Spiegel,Software Architect,OracleSrikanth Avulareddy Gari,Speech Application Engineer,GoVivaceOutlineIntroduction to GoVivace Listener Authenti CallAI VIVIEnhancing conversations via analytics

2、 The conversational bot design problem discovering and handling the unexpected Bot enhancementOracle AJDB 23ai transition Challenges and optimizationZero-Code Generative AI Omni Channel CX Bot for Calls(Humanoid Voice),Chat,WhatsApp&Text/SMSCX&Call Center Quality Management solutionListener Reliable

3、 ASR AI assisted Speech to Text Automatic Speech RecognitionAuthenti Voice Biometrics AI assisted Speaker Identification&VerificationListener-Reliable ASR AI assisted Speech to Text Automatic Speech RecognitionConversational AI Excellence:Supports code-switched and multilingual conversations Customi

4、zable models for industry-specific terms,proper nouns,and business lingo.Robust Performance:Real-time and offline transcription for audio of any length.Supports large vocabulary and grammar-based recognition for tasks like directory lookups and command processing.UniMRCP and websocket Integration Na

5、tive support for UniMRCP(MRCP v1/v2)enables seamless connectivity with IVR platforms like FreeSWITCH,Asterisk,Cisco,Genesys and Avaya and more Compatible with both cloud and on-premise deployments for maximum flexibility.Authenti-Voice Biometrics AI assisted Speaker Identification&VerificationAuthen

6、ti:Uses unique vocal characteristics to identify or verify a persons identity.Authenti can also detect when the speaker changes during a conversation,providing an additional layer of security and insight.Sentiment,Gender and Age estimation:Categorical and regression based Estimation of emotion in co