万豪酒店集团人力资源转型：提升敏捷性、效率和决策能力 [THR1632].pdf

1、Marriotts HR TransformationBoosting Agility,Efficiency,and Decision MakingOct 14,2025Divya ShahaniPremkumar ManoharanSai VakkalankaPramod KumarMARRIOTT INTERNATIONAL,INC.PROPRIETARY&CONFIDENTIAL Worlds largest hotel chain Based in Bethesda,Maryland,USA Reported revenues of$25.1 billion in fiscal yea

2、r 2024 36 brands with 9,400+locations worldwide 400K+associates and 300K+Franchise employees across 144 countriesMARRIOTT INTERNATIONAL,INC.PROPRIETARY&CONFIDENTIAL|2Marriott InternationalBusiness ChallengeMARRIOTT INTERNATIONAL,INC.PROPRIETARY&CONFIDENTIAL|3MARRIOTT INTERNATIONAL,INC.PROPRIETARY&CO

3、NFIDENTIAL|4Business ChallengeStrategic Data Driven DecisionsData Accuracy and Timeliness Efficiency&Agility Learning PayrollTalent ManagementBusiness Case Calculated RisksPeople(Trust,Partnership,Skills)Oracle TechnologyClick to add sourceMARRIOTT INTERNATIONAL,INC.PROPRIETARY&CONFIDENTIAL|5Solving

4、 the Challenge Clear Business Case Well defined success criteria Mutual Trust with Business Partners Great Working Relationship Talent Innovative solution and technology team that is empowered to take calculated risks with new technology Bullet Item Five Oracle Technology Ability to innovate along s

5、ide Oracle using code innovate to prove out technology to solve real business problems.MARRIOTT INTERNATIONAL,INC.PROPRIETARY&CONFIDENTIAL|6Learning Business ChallengeBrand StandardsLarge/Diverse User PopulationLearning CoordinatorsDifferent Learning PlatformsLack of consolidated view to gauge opera

6、tional readinessMARRIOTT INTERNATIONAL,INC.PROPRIETARY&CONFIDENTIAL|7Marriott Modern Data PlatformOCI Data Flow(Spark)Oracle Data Integrator(ETL Tool)Third Party ApplicationsOther SaaS appsExternal Relational DataOracle Fusion HCMOther Data LakesOther DatabasesOracleAnalytics CloudBI Publisher HCM E