1、IBM Center for The Business of GovernmentKatherine BarrettRichard GreeneBalancing Innovation,Efficiency,and RiskAI IN STATE GOVERNMENT2025OCTOBER 2025AI in State Government:Balancing Innovation,Efficiency,and RiskKatherine Barrett and Richard Greene Executive Advisers,American Society for Public Adm

2、inistration3AI In StAtE GovErnmEnt:BAlAncInG InnovAtIon,EffIcIEncy,And rISkwww.businessofgovernment.orgTable of ContentsForeword .5Executive Summary .6Introduction .7Controlling Expectations .13AI Advantages .17Roadblocks .21The Risks .25The State of AI Governance .28Observations from Experts .34Con

3、clusion:Vital Next Steps .35About the Authors .36Recent Reports from the IBM Center for The Business of Government .374Excitement among state leaders for the potential of artificial intelligence is palpable;putting GenAI into production is still in an early stage,with conversations focused on the po

4、ssibilities5AI In StAtE GovErnmEnt:BAlAncInG InnovAtIon,EffIcIEncy,And rISkwww.businessofgovernment.orgForewordOn behalf of the IBM Center for The Business of Government,we are pleased to present this new report,AI in State Government:Balancing Innovation,Efficiency,and Risk,by Katherine Barrett and

5、 Richard Greene of the American Society for Public Administration.This timely report examines the rapid expansion of artificial intelligence(AI)applications across U.S.states,with a particular focus on the accelerating experimentation with generative AI(GenAI).State governments are increas-ingly exp

6、loring how GenAI can streamline operations,enhance service deliv-ery,and support policy innovationwhile safeguarding human judgment,transparency,and accountability that define public governance.Through an in-depth review of current pilot projects,emerging use cases,and early implementation lessons,t