1、Empowering Frontlines:Retaining,Training and Upskilling Industrial WorkforceW H I T E P A P E RS E P T E M B E R 2 0 2 5In collaboration with McKinsey&CompanyImages:Getty Images,Adobe StockDisclaimer This document is published by the World Economic Forum as a contribution to a project,insight area o

2、r interaction.The findings,interpretations and conclusions expressed herein are a result of a collaborative process facilitated and endorsed by the World Economic Forum but whose results do not necessarily represent the views of the World Economic Forum,nor the entirety of its Members,Partners or ot

3、her stakeholders.2025 World Economic Forum.All rights reserved.No part of this publication may be reproduced or transmitted in any form or by any means,including photocopying and recording,or by any information storage and retrieval system.ContentsForeword 31 Cultivating a resilient workforce 41.1 A

4、ddressing the attrition challenge:Beyond the exit interview 51.2 Innovations for enhanced retention 51.3 A culture of commitment goes both ways 2 Empowering todays workforce:Upskilling for the digital era 92.1 Bridging the skill gap:Preparing for intelligent production 10 and productivity2.2 Innovat

5、ions for upskilling and reskilling 102.3 Driving a culture of inspired learning 13Conclusion and next steps 14Contributors 15Methodology 16Endnotes 17Empowering Frontlines2ForewordThe heart of production is found not in machinery or technology,but in the people who lead and operate in the production

6、 environment.As we navigate an era of rapid technological advancements and supply chain disruptions,our approach to talent must evolve in tandem.The insights presented in this paper underscore a fundamental truth:the future of manufacturing hinges on keeping people at the centre of strategy.The manu