1、Mr.Giorgio CatucciExecutive Coach|Team Coach|Neuroscience ApproachVertical Leadership Development Practitioner|APAC(based in MalaysiaA Simple Ingredient to Enhance EmployeeExperience with AIExpertise in diverse disciplines enables me to see things from different angles and bring new perspectives2GCa
2、tucci(Help In Bite-sized)|Enhance Employees Experience With AI|HR Tech 20253GCatucci(Help In Bite-sized)|Enhance Employees Experience With AI|HR Tech 202510 Years Rolling Out IT Solutions in Finance OperationAI-Powered Solutions For4GCatucci(Help In Bite-sized)|Enhance Employees Experience With AI|H
3、R Tech 2025Streamline&Automate Processes-faster without errorsHumanizing User JourneyMake them Intuitive,Accessible&ReliableRemove Complexity to be Understandable&ActionableIntegrating AI-powered Solutions to Simplify5GCatucci(Help In Bite-sized)|Enhance Employees Experience With AI|HR Tech 2025Desi
4、gn ThinkingLean ManagementUser Journey Map VS Process Map6User Journey is what a person experience through the steps to accomplish a goal.Process is the sequence of steps start to end to produce a desired output.GCatucci(Help In Bite-sized)|Enhance Employees Experience With AI|HR Tech 2025EXPERIMENT
5、AL LEARNING APPROACH TO DESIGN(OR REDESIGN)EXPERIENCE(OR PERCEPTION)FOR CUSTOMER(BRAND OR BUSINESS)USER(PRODUCT OR SERVICE)DESIGN THINKING IS7GCatucci(Help In Bite-sized)|Enhance Employees Experience With AI|HR Tech 2025Recent years Design Thinking is applied in8 LEAN START UP SOCIAL INNOVATION BUSI
6、NESS INNOVATION EMPLOYEES EXPERIENCEGCatucci(Help In Bite-sized)|Enhance Employees Experience With AI|HR Tech 2025GCatucci(Help In Bite-sized)|Design Thinking Master x OPEX Workshop|ZALORAWhat is Experience?9GCatucci(Help In Bite-sized)|Enhance Employees Experience With AI|HR Tech 2025PRACTICAL CONT