1、Revenue Assurance KPMG.Make the D 2025(RAFM)Survey Reportand Fraud Management 2025 KPMG Assurance and Consulting Services LLP,an Indian Limited Liability Partnership and a member firm of the KPMG global organization of independent member firms affiliated with KPMG International Limited,a private Eng

2、lish company limited by guarantee.All rights reserved.2Revenue Assurance Fraud Management(RAFM)Table ofcontentsForewordAt a glanceSurvey findingsChapter 01 How technology has influenced and transformed revenue assuranceChapter 02 Key focus areas of transformation from RA to BAChapter 03 Leveraging t

3、he business assurance framework across and beyond telecomConclusionAcknowledgementsSurvey methodologyGlossary3Revenue Assurance Fraud Management(RAFM)2025 KPMG Assurance and Consulting Services LLP,an Indian Limited Liability Partnership and a member firm of the KPMG global organization of independe

4、nt member firms affiliated with KPMG International Limited,a private English company limited by guarantee.All rights reserved.ForewordKPMG in India conducted a detailed RAFM Survey to evaluate the evolving maturity of Revenue Assurance and Fraud Management(RAFM)functions within organisations,with a

5、focus on how these traditional control-centric domains are transforming in response to digital acceleration,advanced technology adoption,and shifting business priorities.The survey was driven by the need to understand how telecom enterprises and adjacent industries are adapting their assurance mecha

6、nisms in an increasingly automated,data-rich,and risk-prone environment.Over the past decade,RAFM has shifted from being a reactive gatekeeper for revenue leakage to an intelligence-led framework that must proactively assure not only revenues but also broader value flows and operational integrity.Th